Dining Services Team Member

Job Description

Job Description

Description:

Job title: Dining Team Member

Position Summary:  

Support service in the cafeteria and delivery of food to neighborhoods in a way that honors individual elders and staff needs, with a commitment to customer service.

Qualifications & Education Required:

• 1 year of hospitality/service experience in a restaurant or comparable setting preferred.
• Desire and Ability to interact with elders and care for their need.
• Willingness to embrace and exemplify St. John’s Brand Characteristics .

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.  
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. 
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. 
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. 
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Responsibilities:

• Prepares and stocks the cafeteria and neighborhoods as directed by the assistant manager
• Prepares and serves hot and cold food in the cafeteria
• Maintains safe food handling and storage practices
• “Runs” and expedites food to elders and staff in neighborhoods as needed
• Professionally fields requests for neighborhood meals
• Works closely with kitchen staff to ensure smooth meal delivery service
• May support utility as needed (washing dishes, pots, and maintaining a clean work environment)
• Works the register in the cafeteria
• Reports and checks out with the assistant manager/ Manager on Duty prior to the end of the shift

Physical Requirements:

• Able to lift, bend and stand most of the day
• Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs. 

Exposure to Conditions:

• Possible exposure to wet, slippery surfaces, heat and steam, and knives

This position is exempt based on the FLSA Fair Pay Exemption Administrative Category