Customer Service Facility Attendant

Job Description

Job Description

Join the Spotlight at SpinXpress!

Customer Service / Team Work / Community Satisfaction / Development – Career Growth

At SpinXpress , everyone plays an essential role in making our team perform at its best!

Come along and be a member of a high-integrity, family-oriented team, and join us in an Exciting and Fun Culture Change.

Our locations feature advanced and high-performance large-capacity washers and dryers to ensure our customers can get cleaner clothes in a shorter time.

We need detail-focused, vibrant talents to match the liveliness of our company.

You will begin by becoming part of our Entry-level ”SpinNerd” and grow into the roles of SpinAmbassador, with appropriate compensations.

We’re a values-driven organization.  Our company is a platform for making impactful ecological and social modifications. If you are truly interested in making a mark in the laundry business while moving up your career ladder, we think you will fit right in!

What you will gain:

• Part-time Employment but you can work as many shifts as you desire
• Flexible Shifts: We will organize a work routine suitable for your timelines - cover morning, evening, weekend, and night shifts
• Individual Mentoring: with various leaders in the business to help you obtain your individual goals
• Talent Nurturing: assistance for our potential leaders to staff and assign roles for our ongoing company expansion
• Access: to an internal social media app to link up with colleagues from other branches
• Participate in competitive games with teammates and other stores, earning rewards for exceeding productivity targets

Here at SpinXpress, our M ission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –  Clean, Bright, Safe – That’s The SpinXpress Way ! 

Compensation:

$16 - $18 Hourly (Based On Experience)

Responsibilities:

Customer Service / Team Work / Community Satisfaction / Career Growth

• Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, Help, Thank our customers
• Respond with urgency to customer inquiries, product and service questions along with any customer issues
• Maintain a great visual presentation of our merchandise 
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety 
• Report in a timely manner all equipment, machines, and building maintenance opportunities 
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications:

Availability / Team Player / Outgoing

• Enthusiasm, high energy, initiative, and professionalism
• Basic computer knowledge
• Ability to communicate effectively 
• Ability to get to work on time and when scheduled
• Ability to multi-task

About Company

Here at SpinXpress - Chicago, our  Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !