Decorador de Bizcocho/Pasteles

Pastry Decorator

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, and reach their full potential.

Job Summary

Produces high-quality decorated items and baked goods according to the company's standard product offerings, decorates cakes, pastries, muffins, cookies, and other bakery items. Assists in daily operations in the bakery department. Increases customer trust and loyalty by promoting and executing consistent and compliant operational conditions. Offers fresh and attractive products, courteous, knowledgeable, and fast service. Values diversity and supports an inclusive environment by embracing team backgrounds and experiences.

Essential Responsibilities

SERVICE: 40%

Creates an environment that allows customers to feel welcomed, important, and appreciated to increase customer trust and loyalty. Ensures the department is merchandised according to plan. Offers daily conditions that meet company expectations in product availability, freshness, quality, and shelf value. Offers product samples, answers product questions, and assists customers in finding or suggesting products. Ensures customer requests and special orders are fulfilled. Maintains an efficient and organized method of receiving and processing customer orders. Decorates merchandise according to customer request ensuring satisfaction with all products. Utilizes decorating kits and hand-held decorating skills to prepare a range of quality baked goods.

FINANCIAL: 40%

Performs daily and weekly tasks (communications, online training, etc.) Process/bake merchandise according to production guidelines; test products to ensure quality assurance. Check product quality for expiration dates and take necessary actions. Refer to production schedule to determine the variety and quantity of products to bake. Receive and download delivery truck and store products in designated area. Store and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost. Maintains knowledge of inventory/storage conditions and reports any inventory discrepancies. Inspects product quality and freshness and takes appropriate actions with those items. Utilizes production planning tools to produce fresh products accurately and ensures that discard or markdown processes are followed to reduce losses. Ensures product is maintained at the proper temperature according to food safety guidelines and maintains temperature log records as per policy.

LEADERSHIP: 10%

Promotes trust and respect among associates through collaboration, promotion of teamwork, and communication of specific information from the company, department, and job. Guides and empowers the team to meet or exceed goals. Adheres to all local, state, and federal laws, and company guidelines. COMPLIANCE/SAFETY: 10% Ensures company standards are maintained in safety, proper food handling practices, sanitation, and productivity. Adheres to all regulatory compliance requirements related to food safety, United States Department of Agriculture (USDA) and country of origin labeling (COOL) and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are protected and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management. Notifies store management of customer or employee accidents. Reports all safety hazards or issues and illegal activities, including theft, pilferage, or fraud. Ensures compliance with wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures that you and all associates work safely and have received necessary safety training. Ensures hazard assessments are posted for associates' reference and that personal protective equipment is available and used by all associates performing tasks within the department as needed. Ensures equipment is in good working order; reports and helps with remediation (e.g., lockout/tagout of equipment) of safety hazards within the department.

Disclaimer:

Performs other job-related duties as assigned.

Education Qualifications Required Education

Required Course of Study Education Preferred

Preferred Course of Study High School / GED

Required Languages Required Languages Preferred Languages

Required Languages English Spanish Preferred

Relevant Experience Relevant Experience

• Supervisory experience 0 -3 years minimum Required knowledge, skills, and abilities -
• Must be 18 years of age -
• Authorization to work in the United States or ability to obtain. -
• Successful completion of pre-employment drug tests and background checks. -
• Strong customer service skills. -
• Exceptional interpersonal, motivational, and communication skills. -
• Knowledge of basic math -
• Ability to handle stressful situations -
• Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter, and price gun) according to company guidelines. -
• Proficient with computer applications used in the effective operation of the department.
• Possession of Food Safety Certification or ability to obtain within 180 days of placement.

Tasks

Minimum Qualifications:

• Must be 18 years of age. -
• Floater only:
• Must be able to travel at least 80% of the time. -
• Compliance with all Fresco y Mas policies and procedures. -
• Ability to read, write, and speak English fluently. -
• Ability to understand and follow instructions in English. -
• Authorization to work in the United States or ability to obtain the same. -
• Successful completion of pre-employment drug tests and background checks.

Preferred Qualifications:

High level of integrity and reliability. -

Ability to distinguish colors and contrasts.

Work Label

• Provide continuous attention to guest needs; greet, assist, and thank guests in a prompt, courteous, and friendly manner. -
• Maintain products as needed to present the appropriate quantity, quality, and variety in the display. -
• Offer product suggestions when appropriate. -
• Maintain an efficient and organized method for receiving and processing guest orders. - Process/bake merchandise according to production guidelines; -
• Test products to ensure quality assurance. -
• Decorate merchandise according to guest request ensuring satisfaction with all products. -
• Receive and download delivery truck and store products in designated area. -
• Store and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost. -
• Operate department equipment and tools. -
• Maintain the work area clean, orderly, and free from safety hazards; report to management about defective equipment and hazards. -
• Notify management about team member theft, guest theft, unauthorized markdowns, property deterioration, or any action that is illegal and/or contrary to company policy. -
• Floater only: Travel to assigned stores to complete tasks. -
• Perform other job-related duties as assigned.

Environment and Physical Demands

Physical requirements

Never (N) 0 % Occasionally (O) 1-33 % Frequently (F) 34-66 % Continuously (C) 67-100 %

Frequency of Tasks Additional Details (as needed)

1. Standing C Type(s) of surface: Tile, concrete

2. Walking C Type(s) of surface: Tile, concrete

3. Sitting O

4. Carrying F Up to 100 lbs.

5. Pushing F up to 100 lbs.

6. Lifting F Up to 100 Lbs.

7. Pulling F Up to 150 Lbs.

8. Climbing O Height: 10 feet.

9. Balancing O

10. Crouching O

11. Kneeling O

12. Squatting O

13. Driving C

14. Feeling C

15.