Education Program Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Education Program Manager Full Time Professional New London, CT, US 2 days ago Requisition ID: 1154 Salary Range: $80,000.00 To $80,000.00 Annually About the Role: The Education Program Manager will lead the development, implementation, and continuous improvement of educational programs within the retail trade sector, ensuring alignment with organizational goals and customer engagement strategies. This role is pivotal in designing innovative educational initiatives that leverage technology to enhance learning experiences for both internal teams and external customers. The manager will oversee the planning and execution of educational events and activities that support product knowledge, customer service excellence, and professional development. By collaborating with cross-functional teams, the Education Program Manager will ensure that programs are effectively integrated into business operations and contribute to measurable outcomes. Ultimately, this position drives the strategic vision for education within the company, fostering a culture of learning and growth that supports business success across the United States market. Minimum Qualifications: Bachelor’s degree in Education, Business Administration, or a related field. Proven experience in educational program management, preferably within a retail or customer-focused industry. Strong knowledge of educational technology tools and platforms. Demonstrated ability to design and implement educational events and activities. Excellent project management and organizational skills. Preferred Qualifications: Master’s degree in Education, Instructional Design, or a related discipline. Experience with retail trade operations and customer engagement strategies. Certification in project management (e.g., PMP) or instructional design. Familiarity with data analytics tools to assess program impact. Experience managing cross-functional teams in a fast-paced environment. Responsibilities: Develop and manage comprehensive educational programs tailored to the retail trade environment, incorporating the latest educational technologies and methodologies. Plan, coordinate, and execute educational events and activities that engage employees and customers, enhancing product understanding and service skills. Collaborate with marketing, sales, and product teams to align educational content with business objectives and customer needs. Monitor and evaluate program effectiveness through data analysis and feedback, making adjustments to improve learning outcomes and participant satisfaction. Manage budgets, timelines, and resources to ensure successful delivery of educational initiatives across multiple locations. Skills: The Education Program Manager will utilize educational technology planning skills daily to select and implement the most effective digital tools that enhance learning experiences. Educational program management expertise is essential for overseeing the lifecycle of programs, ensuring they meet strategic goals and deliver value. Skills in educational program design enable the creation of engaging, relevant content tailored to diverse audiences within the retail sector. Educational event and activity planning skills are applied to organize impactful sessions that foster knowledge sharing and skill development. Together, these skills support the manager in driving continuous improvement and innovation in educational offerings, ultimately contributing to the organization’s growth and customer satisfaction. #J-18808-Ljbffr Evolving Solution Services