Starbucks Shift Supervisor

Job Details: Job Location: Starbucks at Barton Creek Mall- 2901 Capital of Texas Hwy - Austin, TX 78746, Position Type: Shift Leader, Education Level: High School/ GED, Salary Range: $16.00 - $16.25 Hourly, Travel Percentage: None, Job Category: Operations Job Purpose: The Starbucks Shift Supervisor plays a crucial role in leading the store team during shifts to deliver legendary customer service and ensure smooth operations. This position is responsible for executing store operations, providing guidance, and fostering a positive environment for both partners and customers. Key Responsibilities: Lead and motivate the store team to achieve sales goals and deliver exceptional customer service. Manage and oversee store operations during assigned shifts, ensuring compliance with company policies and procedures. Assist in training new partners and provide ongoing coaching and development to existing team members. Handle customer inquiries, resolve complaints, and ensure customer satisfaction. Monitor inventory levels, place orders as needed and manage stock to minimize waste and maximize efficiency. Ensure the cleanliness and organization of the store, maintaining a welcoming atmosphere for customers. Conduct regular audits and inspections to ensure adherence to health and safety regulations. Support the Store Manager in executing marketing promotions and store events. Prepare shift reports and communicate effectively with management regarding store performance and any issues. Foster a positive and inclusive work environment, encouraging teamwork and collaboration among partners. Required Education: High school diploma or equivalent. Required Experience: Minimum of one year of experience in a retail or customer service environment. Previous experience in a supervisory or leadership role is preferred. Required Skills and Abilities: Strong interpersonal and communication skills to effectively interact with customers and team members. Ability to lead and motivate a team to achieve operational goals. Proficient in problem-solving and conflict resolution. Excellent organizational skills with the ability to multitask in a fast-paced environment. Basic understanding of inventory management and cash handling procedures. Commitment to delivering exceptional customer service. Flexibility to work various shifts, including weekends and holidays. #J-18808-Ljbffr IRMG GROUP