Onboarding Manager

The Onboarding Manager is responsible for leading the customer's onboarding process both high-level and low-level, while acting as the trusted advisor of the customers Your day-to-day tasks will include customer meetings and calls in different time zones, collaborating with different teams, and working in-depth on Dealhub's solution and its ecosystem You will be responsible for collecting customer's business requirements, build the configuration and integrations, answering questions, and ensuring the client is satisfied with the solution You'll lead the onboarding process and projects end-to-end, and make sure to provide the best solution for our customers worldwide It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes! Strong project management skills and ability to manage multiple tasks Excellent communication skills with strong customer-facing orientation Fluent in English (both written and verbal) Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics) Extraordinary logical thinking, with strong analytical skills and a data-oriented mind Ability to work in different time zones and manage your calendar independently Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics) - advantage Experience of implementing software end-to-end - great advantage! Great ambitious and problem-solving approach Collaborative persona that loves working in a team #J-18808-Ljbffr DealHub.io