Revenue & Accounts Receivable Analyst

Revenue & Accounts Receivable Analyst The Revenue & Accounts Receivable Analyst is responsible for administering all aspects of student billing, collections, and revenue-related transactions. This position supports the financial aid and student re-enrollment processes while assisting the Director of Finance & Accounting with accounting, reporting, reconciliation, and audit-related activities. Essential Primary Duties Maintain and administer all aspects of student account billing to ensure all account information and financial activities are reflected accurately and timely in the student billing system including: Generate AutoPay charges, credits, and payment activity according to approved enrollment contracts and payment plans. Maintain billing codes and student account records within the student billing system. Prepare and distribute billing statements and related account notifications in a timely manner. Record payments, adjustments, and credits to student accounts accurately. Follow up directly with families regarding returned or declined payments, including ACH returns and credit card disputes. Communicate with banking institutions and merchant processors to resolve payment or processing issues. Provide guidance and support to families using online payment systems and billing platforms. Manage tuition insurance claims and inquiries. Work with the Director of Auxiliary Programs and the Director of Development to ensure all summer camp, after school, and fundraising transactions are recognized in the general ledger. Administer the collections process to ensure timely follow-up on payment of outstanding balances including: Administer the collections process to ensure timely follow-up and resolution of outstanding balances. Serve as the school's primary point of contact regarding past due accounts and collection-related matters. Initiate proactive communication early in the collection cycle to minimize delinquent balances. Review accounts receivable aging reports and other billing reports regularly to identify emerging collection concerns. Communicate with families regarding past due accounts in a timely and professional manner. Maintain accurate documentation of collection activities and correspondence. Prepare and send collection notices and related communications as directed by the Director of Finance & Accounting. Review, maintain, and reconcile accounts receivable balances on a monthly basis. Manage the financial aid process from application, validation of documents and calculated need. Review financial aid applications and supporting documentation to ensure completeness, accuracy, and compliance with school policies and deadlines. Communicate directly with families regarding financial aid requirements, missing documentation, application status, and award-related questions. Serve as a primary point of contact for families throughout the financial aid process while maintaining confidentiality and professionalism. Partner closely with the Admissions department to coordinate financial aid decisions and ensure awards are accurately reflected within student accounts and enrollment contracts. Assist in preparing financial aid award summaries, reports, and supporting documentation for leadership review and decision-making. Process financial aid adjustments, revisions, appeals, and changes in family financial circumstances as directed. Ensure all required financial aid documentation is received, verified, and maintained in accordance with school policies and audit requirements. Maintain accurate records of financial aid awards, communications, and supporting documentation within the appropriate systems. Collaborate with Admissions during the student re-enrollment process to ensure contracts, tuition assistance awards, and payment plans are established, communicated, and executed in a timely manner. Pre-Employment Requirements Criminal Background Check, Level II Fingerprint Screening(s), and Drug screen. Gulliver is deeply committed to the principles of equity and diversity and seeks to create an inclusive community for all faculty and staff. Gulliver is an Affinity Action/Equal Opportunity employer and a Drug Free Workplace. #J-18808-Ljbffr