(USA) Operations Manager I

Position Summary Position Summary... What you’ll do... Manages the development and improvement of new or existing operational tools, reports and customer‑facing functionality by providing direction and input on project business and functional requirements, providing subject matter expertise, developing requirements, and providing solutions for complex problems that span multiple business functions and timeframes with new or existing tools. Partners cross‑functionally with product management, merchandising engineering and other groups to drive projects. Manages one or more work streams for the operations organization by designing project plans and leading a group of associates, facilitating meetings with stakeholder teams to analyze plans and implement project initiatives, recommending appropriate operational processes, developing and managing project requests and timelines by establishing project requirements, communicating project status, details, timelines and available resources, planning and executing resource allocation, finalizing, approving and delivering projects, taking corrective action as necessary to drive project results, communicating project plans and deliverables to key stakeholders, identifying root causes and developing potential solutions for initiatives and making recommendations based on data and observation. Provides decision support by analyzing and interpreting data and information, conducting analyses of initiatives to understand and communicate trends, translating data analysis into recommendations aligned with business objectives and working collaboratively with cross‑functional teams to develop processes and strategies that help meet business goals. Supervises and manages associates and leaders in the assigned area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth, teaching, supporting and modeling logistics and company policies and procedures and participating in the hiring, promotion, coaching, teaching and evaluation of associates, leaders and managers. Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse, providing feedback to internal customers and associates, reviewing statistical data of shipments, keeping records of shipments to comply with regulatory agencies, preparing reports and auditing records and reports submitted to regulatory agencies. Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders, developing training plans to improve the shipment process and maintaining compliance and service levels to internal and external customers. Demonstrates up‑to‑date expertise and applies this to the development, execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes and new responsibilities. Models compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices. Respect the Individual: Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform; works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence; attracts and retains the best talent, empowers and develops talent and recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Serve our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long‑term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes. Drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change. For information about PTO, see Benefits Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company‑paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart Minimum Qualifications Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year’s experience in logistics, supply chain management, human resources, finance or related area OR 3 years’ experience in logistics, supply chain management, human resources, finance, or related area. Preferred Qualifications Supervising Associates; Masters: Business; Masters: Supply Chain Location 5135 S Dale Mabry Highway, Tampa, FL 33611‑3505, United States of America Company Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr