Operations Manager

Operations Manager

Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused on delivering the highest quality and client service in the graphics design, management and printing industry. We Design, Optimize and Protect Brands. Our clients are primarily consumer products companies and printers and we help them by delivering a broad range of services from brand strategy and packaging design, to adaptive design across various print and digital platforms, all the way to color management and the production of printing plates. With our world headquarters located in Cincinnati, we have over 450 employees throughout the United States and offices in Europe and Asia.

The Operations Manager will oversee the daily business activities of an artwork operational team. This team has project management, adaptive design and production art personnel and responsibilities, as it pertains to the packaging pre-media industry. The Operations Manager will be responsible for managing its resources and ensuring that all procedures are carried out properly, including regular evaluations of operational efficiencies, project planning, assigning team activities, and making changes to maximize the staff's productivity. The Operations Manager will assess the needs of their team, collaborates with functional directors, and find ways to contribute to the overall strategic goals of the company.

Duties and Responsibilities Include:

• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff and provide constructive feedback
• Assist the team in gathering information, conducting pre-pro meetings and entering work into production schedules
• Oversee customer support processes and organize them to enhance customer satisfaction
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Qualifications Include:

• Minimum of 2-5 years' experience in operational management with detailed knowledge in Design Adaptation and Graphics Services/Pre-media
• Proven management experience
• Excellent organizational and leadership abilities
• In depth knowledge of diverse business functions and principles (e.g. design, color management, production art, 3D/eComm, prepress, etc.)
• Working knowledge of data analysis and performance/operation metrics
• Proficient use of Apple operating system including knowledge of business software (Word, Excel, PowerPoint, FileMaker Pro and Acrobat)

Why Choose Olberding Brand Family? When you join Olberding Brand Family, you're not just taking a job; you're becoming part of a legacy of excellence and innovation. We offer a supportive and dynamic work environment where your expertise in pre-media will be highly valued. We believe in supporting our employees' well-being and offer a competitive benefits package that includes:

• Comprehensive health, dental, and vision insurance to keep you and your family healthy
• A 401k retirement plan with company contributions to help you plan for your future
• Flexible/hybrid work schedules that promote work-life balance
• Generous paid time off (PTO), personal time, and volunteer time off, in addition to 8 observed holidays
• Parental leave to support growing families
• Career development opportunities

The Olberding Brand Family is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds.