Mobile Device Technician/Customer Support (Telecommunications Engineer - Level III)

OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING

At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe.

Lucayan Technology Solutions is hiring MOBILE DEVICE TECHNICIAN/ CUSTOMER SUPPORT (TELECOMMUNICATIONS ENGINEER - LEVEL III).

REQUIREMENTS

• Must have 3 years combined AF Medical/DHA Systems experience
• Must be certified at IAT Level II per DoD 8570.01-M
• Must provide proof of technical certifications and qualifications
• Degree in IT, or computer science or related field

RESPONSIBILITIES

• Responsible for all 60 MDG mobile device administration, operation, and maintenance
• Manage the day to day mobile device (cellular phones, smart phones, MiFi devices, and pagers) activities
• Assist 60 MDG Medical Information Systems Flight staff with routine work order completion supporting day-to-day customer and networking requirements (i.e., network engineer support, helpdesk support, work order support, equipment certificatins, D2D support, etc.) and other systems tasks assigned by the 60 MDG
• Provide user administration and first line troubleshooing of the T-Metrics call queuing system