Sr Audit Manager - Team Leader Quality Assurance and Improvement Program
SunTrust Investment Services, Inc.
Truist Audit Senior Manager
Truist Audit Senior Manager within the Quality Assurance and Improvement Program (QAIP) team is responsible for independently evaluating the quality, risk coverage, and execution of internal audit engagements and issue validations, serving as an independent, objective second line of defense to Audit Delivery Teams. This role applies a heightened risk-based mindset to assess whether audit scope, testing, and conclusions are aligned to the most significant risk drivers and are sufficiently supported by evidence. The Audit Senior Manager provides credible challenge by identifying gaps in risk coverage, testing design, and the linkage between risks, controls, testing, and conclusions, and evaluates whether issues are appropriately identified, risk-ranked, and supported by clear rationale. The assesses the reasonableness of observations, conclusions, and remediation validation, including whether severity, impact, and supporting documentation are complete and defensible from a regulatory perspective. As a Team Leader, this role leads and reviews the work of QAIP team members, provides real-time coaching and feedback, and ensures consistency in the application of QAIP methodology and standards across reviews. The role also synthesizes insights across engagements to identify thematic risks and drive continuous improvement in audit quality, consistency, and regulatory defensibility.
Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Directly manage a team of audit professionals and effectively manage resources to ensure performance measures and metrics are established and met. Provide leadership in the coaching and development of staff.
- Act as a leader, developing and promoting workplace culture that values diversity of thought, promotes accountability and supports coaching.
- Serve as Engagement Manager for large, complex, and higher risk projects that may be enterprise-wide in scope. Lead planning, scoping, and development of the audit test plan, including incorporating the use of data analytics, and coordinate engagement resources and engagement assignments among teammate effectively to complete assignments within budget while maintaining quality standards.
- Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency.
- Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key stakeholders.
- Advise on more complex assignments by being very knowledgeable of the organization, business, and operations (including the related laws and regulations). Possess strong subject matter expertise in a technical or specialized field.
- Leverage strong risk management knowledge to assess relevance of audit findings, potential exposures, materiality and demonstrate awareness of big picture issues.
- Provide leadership and development by coaching and mentoring new and junior team members and providing effective project feedback, including setting clear performance expectations.
- Assist audit management to develop and maintain relationships with assigned lines of business or business units. Accordingly, understand and evaluate associated risk profiles to help ensure appropriate audit coverage. Participate in key/critical projects and task forums.
- Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Further develop and maintain specialization and expertise in one or more specific lines of business. Keep abreast of current trends, new developments, technologies and practices in the auditing profession, banking industry, and area of specialization.
- Continue developing knowledge of auditing and use of data analysis techniques. Champion innovative techniques and methods to accomplish goals and objectives. Pursue continuing education and possibly additional professional certifications, as appropriate.
- Support Audit Directors by assisting with annual planning, scheduling, and risk assessment process, and providing feedback on performance of the audit team.
Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in accounting, business or related field, or equivalent education and related training or experience.
- Eight to ten years of experience in audit, preferably in a role similar to an Audit Project Leader.
- Advanced knowledge, ability and expertise in audit and a broad understanding in multiple areas of banking and financial services.
- Substantial leadership experience and demonstrated leadership ability and decision making skills.
- Excellent understanding of risk management and process concepts.
- Excellent analytical, facilitation, interpersonal and decision-making skills.
- Excellent written, verbal and negotiating skills.
- Demonstrated ability to grasp, communicate and teach others how to identify underlying concepts in complex information.
- Demonstrated ability to identify, communicate and teach others how to identify root causes of problems.
- Good working knowledge of standard software applications such as Microsoft Office Software products.
- Excellent project management and advisory skills.
- Appropriate professional certification, such as, but not limited to Certified Internal Auditor, Certified Information Systems Auditor, or Certified Public Accountant.
Preferred Qualifications:
- Advanced degree in accounting, finance or business management.
- Demonstrated experience as an auditor-in-charge, with a proven ability to independently assess processes, identify and evaluate key risks, and design effective audit procedures. Experience performing audits and issue validation reviews across complex environments, such as Wholesale banking (including Wealth Management), Financial Crimes & Compliance, Credit Risk and Operational & Enterprise Risk Management is strongly preferred.
- Strong risk assessment and analytical skills, including the ability to apply professional judgment, exercise sound skepticism, and clearly articulate risk implications, root causes, and control gaps to management.
- Demonstrated experience reviewing and providing quality assurance over audit work performed by others, including identifying gaps in risk coverage, testing, and conclusions and providing effective challenge to improve audit quality.
- Proven ability to lead and develop team members, including providing coaching, performance feedback, and review oversight and driving consistency in quality and approach across reviewers.
- Demonstrated ability to assess the appropriateness of audit conclusions, issue identification, severity, and supporting rationale, including evaluation of impact and root cause.
- Experience performing or supporting Quality Assurance and Improvement Program (QAIP) reviews or similar independent audit quality assessments, with a strong understanding of audit methodology and documentation standards.
- Possess appropriate professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Financial Risk Manager (FRM), Certified Regulatory Compliance Manager (CRCM), Certified Anti-Money Laundering Specialist (CAMS), RIMS-Certified Risk Management Professional (RIMS-CRMP) and Certified Trust and Fiduciary Advisor (CTFA).
- Experience assessing risks and controls within emerging technologies, including AI (GenAI, Agentic AI) and traditional machine learning environments, is preferred.
- Possess knowledge of Truist Audit Services audit software and business specific software with the ability to leverage data and technology to enhance audit quality and risk coverage.
- Broad understanding of finance and accounting concepts and the banking and financial services industry, including regulatory expectations and risk management practices.
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