Deli Counter Clerk

Deli Counter Clerk

KTA Puainako Store 3 - Hilo, HI 96720

Salary Range $16.00 - $18.00 Hourly Position Type Part Time Job Shift Day

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai'i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

The primary responsibility of a Deli Counter Clerk is to ensure customer satisfaction by promptly and accurately filling customer orders from the deli showcases and prep room, while delivering courteous, pleasant, and patient service.

• Order Preparation & Food Service: Prepare, pack, label, price, and display deli items (sandwiches, cheeses, cold cuts, salads, cooked items). Serve hot plate lunches, prepare catering orders, and continuously refill and maintain product quantity and quality in showcases.

• Showcase & Department Support: Display appropriate merchandise signs, stock and refill paper products and supplies, break down and clean hot line showcases, and engage in suggestive selling or PA announcements.

• Sanitation & Housekeeping: Clean and sanitize all food contact areas, sweep and mop floors, discard trash, answer phone calls, and assist with monthly inventory.

• Customer & Team Engagement: Promptly and efficiently greet, thank, offer assistance to, and meet the needs of all customers with local warmth and "World Class Service".

Working Conditions & Physical Demands

• Environment: Continuously perform duties indoors in an air-conditioned building that may be noisy and busy with customer/co-worker volume. Frequently work in deli prep rooms preparing food. Occasionally work in cold walk-in chillers/freezers, hotter areas near hot showcases, or wet conditions during floor cleaning. Seldom exposed to cleaning chemical fumes.

• Physical Effort: Continuously stand, walk, handle items, use fingers, and maintain corrected vision. Frequently bend, squat, stoop, kneel, and reach to fill/retrieve items from showcases and shelves. Possess good depth perception to safely operate knives and meat slicers, and adapt to a faster pace during busy production shifts. Occasionally push, pull, lift, and carry up to 25 lbs.

• Safety Equipment & Dress Code: Continuously wear a hair restraint, covered slip-resistant shoes, an apron, and a back support belt to comply with Department of Health regulations and company safety standards.

• Equipment Use: Frequently use meat slicers, stretch wrappers, rice pots, knives, tongs, label machines, tape dispensers, price guns, and telephones. Occasionally use microwave ovens, stock wagons, brooms, dustpans, and cleaning solutions. Seldom use mops, squeegees, and push brooms.

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting for continuous recruitment purposes only. Active openings are filled from this applicant pool on an as-needed basis. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).

Qualifications

What You Bring

• Age Requirements:

  • Must be at least 16 years of age to work in a walk-in freezer or chill box, and use a case cutter and knife.

  • Must be at least 18 years of age to clean, maintain, or operate a stove, oven, bread slicer, or power-driven equipment.

• Skills & Knowledge: Basic math skills to calculate food quantities, prices, serving portions, and quotes. Ability to multitask, communicate effectively both orally and in writing, and work under minimal or no supervision.

• Work Habits: Friendly, cheerful, patient demeanor with a strong service orientation. Detail-oriented, honest, trustworthy, punctual, and committed to maintaining a clean and safe environment.

• Availability: Generally available to work 7 days a week including holidays, typically between 3:00 am and 10:30 pm.

• Note: In accordance with Hawaii Revised Statutes 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.