Patient Care Coordinator - Scheduler

Now Hiring: Patient Care Coordinator (Scheduler)

Join a mission-driven team that's changing livesone call at a time.

About Etairos Health: Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful differenceevery single day. If you're looking for a career where your work truly matters, you've found the right place.

Why You'll Love Working Here:

• Make a real impact in your community
• Be part of a supportive, high-energy team
• Enjoy opportunities for growth and advancement
• Flexible work options based on performance
• Competitive pay and benefits

Your Role: Patient Care Coordinator (Scheduler)

As a Patient Care Coordinator, you'll be the heartbeat of our operationsconnecting caregivers with clients and ensuring seamless service delivery. You'll thrive in a fast-paced, call center-style environment where every call is an opportunity to help someone in need.

What You'll Do

• Coordinate care by scheduling caregivers for new and ongoing cases
• Communicate with clients, families, and field staff via phone, email, and scheduling systems
• Process referrals from private pay, insurance, and agency partners
• Support caregivers with orientation and case preparation
• Collaborate with nursing supervisors for assessments and care planning
• Maintain accurate records and ensure compliance with health regulations
• Problem-solve and manage escalations with empathy and professionalism
• Participate in on-call rotation for after-hours support
• Help manage open shifts and ensure coverage across all regions

What We're Looking For

• Experience in home health scheduling or call center coordination preferred
• Strong multitasking and organizational skills
• Excellent communication and customer service abilities
• Tech-savvy with solid data entry skills
• Bilingual (Spanish) is a plus
• Availability for evenings/weekends on a rotating basis
• A compassionate, team-oriented mindset

Bonus Points If You:

• Love solving puzzles and finding creative solutions
• Stay calm under pressure and thrive in busy environments
• Want to grow your career in healthcare operations

Ready to Join Us? If you're passionate about helping others and want to be part of a team that values your contributions, we'd love to hear from you. Apply today and become part of the Etairos familywhere your work truly matters.