Patient Care Coordinator - Scheduler
Etairos Health
Now Hiring: Patient Care Coordinator (Scheduler)
Join a mission-driven team that's changing livesone call at a time.
About Etairos Health: Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful differenceevery single day. If you're looking for a career where your work truly matters, you've found the right place.
Why You'll Love Working Here:
- Make a real impact in your community
- Be part of a supportive, high-energy team
- Enjoy opportunities for growth and advancement
- Flexible work options based on performance
- Competitive pay and benefits
Your Role: Patient Care Coordinator (Scheduler)
As a Patient Care Coordinator, you'll be the heartbeat of our operationsconnecting caregivers with clients and ensuring seamless service delivery. You'll thrive in a fast-paced, call center-style environment where every call is an opportunity to help someone in need.
What You'll Do
- Coordinate care by scheduling caregivers for new and ongoing cases
- Communicate with clients, families, and field staff via phone, email, and scheduling systems
- Process referrals from private pay, insurance, and agency partners
- Support caregivers with orientation and case preparation
- Collaborate with nursing supervisors for assessments and care planning
- Maintain accurate records and ensure compliance with health regulations
- Problem-solve and manage escalations with empathy and professionalism
- Participate in on-call rotation for after-hours support
- Help manage open shifts and ensure coverage across all regions
What We're Looking For
- Experience in home health scheduling or call center coordination preferred
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Tech-savvy with solid data entry skills
- Bilingual (Spanish) is a plus
- Availability for evenings/weekends on a rotating basis
- A compassionate, team-oriented mindset
Bonus Points If You:
- Love solving puzzles and finding creative solutions
- Stay calm under pressure and thrive in busy environments
- Want to grow your career in healthcare operations
Ready to Join Us? If you're passionate about helping others and want to be part of a team that values your contributions, we'd love to hear from you. Apply today and become part of the Etairos familywhere your work truly matters.
Etairos HealthVacancy posted 3 days ago
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