Clerical Assistant I/II/III

Clerical Assistant I/II/III

Section: Tobacco Enforcement Section - Vape Enforcement Unit/Public Protection Division

Location: Harrisburg

Telework: This position will report to the headquartered location a minimum of 2 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.

Position Type: Full-time, Non-civil service, Union

Work Hours: 8:30 5:00

Salary Range: Clerical Assistant I, Pay Range 2 Starting salary of $32,724

Clerical Assistant II, Pay Range 3 Starting salary of $36,831

Clerical Assistant III, Pay Range 4 - Starting salary of $41,506

Examples Of Duties

• Maintains an office calendar
• Schedules meetings
• Takes notes at staff meetings
• Opens and closes vape related matters in a case management system
• Performs data entry using a case management system and Excel
• Prepares and sends correspondence
• Processes daily mail including routing mail and maintaining a mail log
• Maintains files
• Answers phone calls, screen calls, and routes calls to the appropriate staff member
• Works with agency partners and vape licensees to improve the timeliness and accuracy of document/report submission
• Highlights noted inaccuracies in submissions for the supervisor, work unit, and agency partners
• Documents procedures and policies related to work
• Works as a team player
• Performs other duties as assigned by the section's attorneys, investigators, and Executive Administrative Assistant

Minimum Experience and Training

Clerical Assistant I:

• Ability to perform the position
• No previous work experience needed

Clerical Assistant II:

• Six months as a Clerical Assistant I OR
• Graduation from high school OR
• Any equivalent combination of experience and training

Clerical Assistant III:

• One year as a Clerical Assistant II OR
• One year of moderately complex clerical experience OR
• Any equivalent combination of experience and training

Preferred Knowledge, Skills, and Abilities

• Proficient in Adobe and Microsoft Word, Excel, and Outlook
• Shows initiative, works independently, and is dependable
• Exhibits attention to accuracy and organization
• Possesses the computer knowledge necessary to navigate through networks and computer-based files
• Exceptional typing skills
• Ability to maintain the confidentiality of document materials

Health Benefits This position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well. Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits. Paid Time Off OAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period. Retirement For new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.