Accounting Operations (Payroll/AR) Specialist

Job Description

Job Description

Accounting Operations Specialist

Full-Time | Hiring Range: $21.89-27.36 based on education and experience

Job Summary

Goodwill Industries of the Chesapeake is seeking a detail-oriented Accounting Operations Specialist to support payroll, billing, accounts receivable, and accounting operations. This position plays a critical role in ensuring employees are paid accurately and on time while managing contract billing, collections, financial recordkeeping, and administrative accounting functions.

The ideal candidate is highly organized, maintains confidentiality, enjoys working with numbers, and can effectively manage multiple priorities in a deadline-driven environment.

What You'll Do

• Process biweekly payroll accurately and on schedule, ensuring compliance with payroll policies and applicable regulations
• Verify payroll information including pay rates, job changes, benefits deductions, leave balances, garnishments, new hires, transfers, and terminations
• Process payroll adjustments, retroactive pay calculations, manual checks, and payroll corrections as needed
• Prepare and review payroll reports, registers, and deduction reports to ensure payroll accuracy
• Generate and distribute monthly contract invoices and maintain supporting billing documentation
• Record customer payments and accurately apply cash receipts to contract accounts
• Monitor accounts receivable aging and follow up with customers regarding outstanding balances
• Respond to payroll-related questions from employees and billing inquiries from contract customers
• Collect, sort, and distribute incoming mail, ensuring checks and payment documentation are routed appropriately
• Assist with annual financial statement and 401(k) audits by gathering documentation and supporting auditor requests
• Provide backup support for accounts payable processing when needed
• Maintain accurate records while handling sensitive payroll, financial, and employee information
• Perform other accounting and administrative duties as assigned

What We're Looking ForEducation & Experience

• High school diploma or equivalent required
• Associate degree in Accounting, Finance, Business Administration, or related field preferred
• Minimum one year of office or administrative experience required
• Previous accounting, payroll, bookkeeping, billing, or finance experience preferred
• Experience with ADP Workforce Now and Sage Intacct preferred

Skills & Qualifications

• Strong attention to detail and accuracy when working with payroll and financial data
• Ability to manage multiple deadlines and competing priorities in a fast-paced environment
• Strong organizational and time-management skills
• Ability to maintain confidentiality and exercise sound judgment
• Excellent customer service and communication skills
• Strong problem-solving and reconciliation skills
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Ability to prepare reports, analyze data, and identify discrepancies

Preferred Knowledge

• Payroll processing, wage calculations, garnishments, and employee deductions
• Accounts receivable, invoicing, cash applications, and collections
• Accounts payable and general accounting principles
• Accounting and payroll software systems

Physical Requirements

Light Physical Demand

• Ability to sit, stand, and work at a computer for extended periods
• Occasional lifting of files, mail, and office materials up to 20 pounds

Travel Requirements

• Less than 25% travel
• Access to a personal vehicle required
• Mileage reimbursement provided in accordance with company policy

Work Environment

Office Environment

• Professional office setting
• Quiet work environment
• Primarily computer and administrative work

Why Join Goodwill?

• Opportunity to support critical payroll and accounting operations for a mission-driven organization
• Collaborative accounting and finance team
• Professional growth and development opportunities
• Comprehensive benefits package
• Meaningful work that supports Goodwill's mission throughout the region

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EOE – Including Disability/Veterans