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Travel Customer Support Specialist: Global CX & Analytics

Concentrix

Concentrix in Troy, MI is seeking a Travel Customer Support Specialist to assist customers with bookings, itinerary changes, cancellations, refunds and travel questions. You will respond by phone, email, and chat, using CRM tools and other digital platforms to resolve issues promptly. This role emphasizes teamwork, learning, and performance improvement in a global client environment. You’ll de-escalate concerns, provide accurate information, and help travelers have smooth experiences while #J-18808-Ljbffr Concentrix

Vacancy posted 1 day ago
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