Shift Supervisor

Shift Supervisor

Job Category: Food & Beverage

Full-Time

On-site

DFW International Airport 2417 N Support Rd Suite C120 Dallas, TX 75261, USA

Shift Supervisor – Dining Division

Location: Airport Restaurant Environment Pay: Competitive Hourly Rate Classification: Non-Exempt Reports To: General Manager

Step Into Leadership. Run the Shift. Set the Standard.

We are hiring a hands-on Shift Supervisor to lead daily restaurant operations, support team performance, and ensure every guest receives fast, friendly, first-class service. This role is ideal for someone who leads by example, stays calm under pressure, and knows how to keep people focused and motivated during busy shifts.

If you like ownership, pace, and visible impact every day, this seat has your name on it.

What You'll Lead and Own

• Oversee day-to-day shift operations in a high-volume dining environment
• Direct and support team members during service
• Ensure food quality, service standards, and cleanliness requirements are met
• Coach employees on procedures, guest service, and safety standards
• Monitor staffing coverage and task completion during shift
• Handle guest concerns and resolve service issues professionally
• Support opening and closing procedures
• Verify cash handling, register accuracy, and proper cash-out procedures
• Ensure compliance with SOPs, sanitation, and food safety rules
• Coordinate with management on shift performance and operational needs

What You'll Do Daily

• Assign positions and priorities at shift start
• Keep service flow organized and efficient
• Check prep, stock levels, and station readiness
• Support POS systems and transaction accuracy
• Jump in where needed — service, expo, register, or floor support
• Maintain a safe, respectful, team-focused work environment

What We're Looking For

• Previous restaurant or food service experience required
• Leadership or supervisor experience preferred
• Strong customer service and problem-solving skills
• Comfortable making decisions during busy periods
• Clear communicator with a team mindset
• Reliable, organized, and action-oriented
• Able to work varied shifts including weekends and holidays

Physical & Work Requirements

• Stand and move for extended periods
• Lift up to 25 lbs as needed
• Work in a fast-paced, high-traffic setting
• Comfortable with varying temperatures and noise levels

Why Join Us

• Growth path into higher leadership roles
• Recognized restaurant and travel brands
• Structured training and support
• Fast-moving environment where strong leaders stand out

Disclaimer

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.