Customer Service Tech.- CMC

Customer Service Tech.- CMC

Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes. Monitor inventory levels in all assigned clinical areas and proactively stock as needed. Pick up dirty utility, clean items and/or make necessary repairs and return items. Replenish crash carts and intubation boxes, ensuring all contents are accurate and within expiration dates. Responsible for keeping storage room stocked, clean and orderly. Assist customers with delivery inquiries and general questions, searches for items. Cross trained to cover general storeroom requests and stocking, patient transport as needed.

Qualifications

Education: High School Equivalent / GED (Required)

Work Experience: Supply chain, hospital, and/or customer experience (Preferred)

Knowledge, Skills, & Abilities: Proficient oral and written communication skills (Required proficiency) Notable client service, communication and relationship building skills . (Required proficiency) Must be able to lift a minimum of 50 pounds. (Required proficiency) Must have the ability to manipulate Excel spreadsheets and Word documents, and to manage emails using Outlook. (Required proficiency) Demonstrated ability to use PCs and general office equipment (i.e. printers, copy machine, FAX machine, etc.) (Required proficiency)

Licenses and Certifications: Basic Life Support (BLS) (Required within 90 Days)

Physical Demands: Standing Constantly, Walking Constantly, Sitting Rarely, Lifting Constantly up to 50 lbs, Carrying Constantly up to 50 lbs, Pushing Constantly up to 50 lbs, Pulling Constantly up to 50 lbs, Climbing Constantly up to 50 lbs, Balancing Constantly, Stooping Constantly, Kneeling Constantly, Crouching Constantly, Crawling Constantly, Reaching Constantly, Handling Constantly, Grasping Constantly, Feeling Constantly, Talking Constantly, Hearing Frequently, Repetitive Motions Constantly, Eye/Hand/Foot Coordination Constantly

Travel Requirements: 10%

Primary Location: United States-Ohio-Cleveland

Work Locations: 11100 Euclid Avenue Cleveland 44106

Job: Support Services Organization: CMC_Operations Schedule: Part-time Employee Status: Regular-ShiftDays Job Type: Standard Job Level: Entry Level Travel: No Remote Work: No