Call Center Representative

About Strive Global Events At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression. About the Role We are seeking a friendly and dependable Call Center Representative to join our Cincinnati team and assist with client communication, scheduling, and event-related inquiries. The Call Center Representative will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs. Responsibilities * Answer incoming calls and provide helpful information to clients * Make outbound calls to confirm appointments, schedules, and event details * Handle basic customer inquiries and route calls to the correct team * Update records, logs, and internal systems after each call * Assist client services and event teams with communication follow-ups * Maintain a positive and professional tone in all interactions Minimum requirements: Qualifications * High School Diploma or equivalent required * Strong communication and active listening skills * Comfortable speaking with clients and handling multiple calls * Reliable, organized, and detail-oriented * Basic computer skills and ability to learn internal systems * Able to work in a fast-paced environment with a friendly attitude What We Offer * Competitive weekly pay * Clear opportunities for growth and advancement * Supportive and energetic team environment * Hands-on experience with major corporate events * Travel opportunities depending on event schedule

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