WMS Business Systems Analyst

Job Description

Job Description

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.

LOCATION

Plano, TX 75023

COMPENSATION

$45.70/hr

SCHEDULE

On-site 

Monday-Friday // 40 hrs/wk

CONTRACT TERM

1 year long contract with high likelihood of extension/converstion to full time employee

POSITION OVERVIEW – WMS Business Systems Analyst- The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

RESPONSIBILITIES

• Serve as the primary point of contact for WMS issues, including errors, data discrepancies, and system/interface failures. 
• Troubleshoot integrations between the WMS and ERP, TMS, EDI, RF/scanning hardware, and other systems. 
• Monitor system performance and proactively identify recurring issues before they impact warehouse operations. 
• Support and lead new WMS and warehouse system implementations, partnering with Project Managers, IT, and other stakeholders. 
• Translate business requirements into WMS functionality and configure workflows for receiving, put-away, picking, packing, and shipping. 
• Diagnose system configuration and integration issues, test software modifications, and escalate complex issues to IT or software vendors when needed. 
• Navigate WMS modules and interfaces to support inventory tracking, order fulfillment, shipping, and receiving. 
• Maintain documentation of known issues, workarounds, troubleshooting steps, and resolutions. 
• Create and update SOPs, process documentation, and quick-reference guides. 
• Train warehouse staff and supervisors on WMS functionality, processes, and best practices. 
• Gather business requirements and work with technical teams to improve and automate existing processes. 
• Analyze system capabilities, workflows, and operational requirements to identify opportunities for improvement.

REQUIRED SKILLS

• Bachelor’s degree in Business, Supply Chain, a technical field, or equivalent experience. 
• 3+ years of experience in Supply Chain, Business Systems Analysis, Project Management, or a related field. 
• Hands-on experience with WMS and SAP or similar ERP/business systems. 
• Experience working in a warehouse or distribution environment, particularly in a systems-focused role. 
• Strong experience troubleshooting system errors, data issues, integrations, and operational problems. 
• Strong analytical and quantitative skills with exceptional attention to detail and data accuracy. 
• Strong problem-solving skills and ability to work effectively under pressure during live operational issues. 
• Ability to gather business requirements and translate them into system/process requirements. 
• Strong written and verbal communication skills with the ability to work effectively with both business and technical teams. 
• Ability to work independently, prioritize tasks, and manage time effectively

PREFERRED QUALIFICATIONS

• Advanced Excel skills. 
• Experience with WMS implementations, configuration, or system integrations. 
• Experience with EDI, TMS, RF/scanning systems, or warehouse automation. 
• Experience in Telecom, High Tech, Consumer Electronics, or a similar industry. 
• Experience creating SOPs, training materials, and user documentation.