Director, Recipient Customer Service Operations
$165k - $185kCochlear Americas
Cochlear is seeking a Director for Call Center Operations based in Lone Tree, CO. This pivotal role requires overseeing a 100+ person contact center focused on enhancing customer experience and service delivery. Successful candidates will have over 10 years of leadership experience in call center environments, with a strong emphasis on operational excellence and customer satisfaction. Your responsibilities include managing performance outcomes, leading strategic initiatives, and fostering a high-performance culture. Enjoy a competitive pay range of $165,000 - $185,000 plus bonuses, supporting a diverse array of employee benefits. #J-18808-Ljbffr Cochlear
Vacancy posted 2 days ago
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