Account Supervisor

Agency: Remedy Edge

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

At Remedy Edge, we believe health can’t wait.
The stakes are higher. The pace is faster. And hesitation costs lives.
That’s why Remedy Edge exists—to bring urgency to health.
Urgent thinking. Urgent creativity. Urgent action.
We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.
Because when health is on the line, every moment matters.
And every edge counts.
Inclusivity
Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.
Flexibility
At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.
Who We Are
Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care and drives meaningful change for the brands and patients who can’t afford to wait.
Title: Account Supervisor
Department: Account Services
Your Role: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.
Competencies: Compassionate, Solutions Oriented, Collaborative, Organized, Proactive, Takes Risks
What You’ll Do:
Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)

Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)

Communicate client needs to all cross functional partners, including creative and project management, ensuring projects are on brief and in line with brand strategy

Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation

Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes

Ensure that team members know and follow established agency account procedures, including but not limited to; agency process, client process and project status tracking

Assist in the development of Project Briefs, SOWs Client Presentations and Brand Plans

Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress

Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses

Lead and participate in live and virtual client meetings, engage with clients independently on tactical and strategic initiatives under the guidance of senior account team members

Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps

Contribute to the development of recommendations of project optimizations based on client feedback, MLR discussions, and market research/insights

Assist senior account team members as needed with meeting prep, project updates, and client deliverables

What You’ll Need:
Superior verbal and written communication skills

Superior organizational skills

Able to collaborate across a multi-disciplinary brand team

Excellent presentation skills with an ability to present ideas to brand teams and clients

Experience working on digital projects or accounts with strong digital focus

Proficient in Microsoft Office

Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience

Previous experience managing one or more direct reports

Able to travel to client meetings

Pharmaceutical advertising is preferred, not required

This is a hybrid position. As per Omnicom policy, hybrid employees are expected to be in the office 3 days/week. $90,000 - $116,500

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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