Madeo: Senior Account Supervisor

Overview

We’re hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities.

You should have at least 7 or more years of related experience across project and account management. We’re a distributed workforce working remotely (EST 10am – 6pm). Bonus if you live in NY/Brooklyn, but not required. We’re open to candidates with higher levels of experience; this is not an entry level or junior position. If you consider yourself more of a Project Manager, please consider applying to our Basic Software. We may open a separate round for a Project Manager soon, but it is not open yet and will begin with reviewing candidates there.

What we’re looking for

• Client partnership: You’ve demonstrated the ability to partner with clients and your team on tasks and ongoing retainers; from successful completion to expanding a client partnership.
• New business focus: You’re skilled at overseeing proposals, meetings with potential clients, and are genuinely interested in growing this area with a supportive team.
• Project management background: You have experience managing medium to large digital creative projects—especially websites—in a relevant business setting, enabling you to be a successful account supervisor and collaborator to project managers.
• Nonprofit experience: You’ve worked with progressive organizations among your clients—nonprofits, foundations, and cultural institutions—or have a demonstrated interest in social impact.
• Strategy background (a plus): Prior experience advising clients on digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work is carried out by strategists on the team.
• Curiosity about the discipline: You are interested in contributing to our agency’s account management standards, documentation, guides, etc., recognizing that account management is a team effort.

Benefits & Compensation

• Starting salary $80,000 to $100,000, commensurate with experience and may be adjusted based on location, with 5% to 20% additional compensation described below.
• Up to 5% additional earnings via 401(k) employer match (after 3 months of employment).
• 10% to 15% of additional discretionary earnings via year-end revenue sharing and bonuses.
• Health, dental, and vision insurance coverage.
• Commuter benefits.
• Employer-matched donations to causes you care about.
• Flexible PTO along with federal and team-wide days off.
• Remote work with occasional opportunities to meet in person.
• Investment in onboarding, training, and your career development.
• Room for growth toward Affiliate Director and Director-level roles.

How to Apply

Please apply on our website to learn more about compensation and to begin the process. We invite you to learn about our culture, projects, and approach by reviewing case studies on our site.