Rental Account Manager

Rental Account ManagerBuild on your career with a company that has a future. At Ryder, our most important competitive advantage is our people. Culture-Integrity-Family. As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!The Rental Account Manager exists as the primary Rental Sales/Marketing function at the BU level. This position mainly supports the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts. The end result should be the pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization.If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. This position comes with a competitive salary and uncapped commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!Shop Location: Cleveland OHHours: First ShiftSchedule: Monday - FridayTerritory/Region: Cleveland, Akron and YoungstownBase Salary: $55,000 + Lucrative Uncapped Commission StructureAverage Commission Year One: $15,000 - $20,000Average Commission Year Two: $20,000 - $25,000+Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder has been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine's "World's Most Admired Companies", & one of "Reader's Choice Excellence Awards" by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"Essential FunctionsSales: Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers Scope of Decision Making: Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniquesCustomer Retention: Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals Scope of Decision Making: Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationshipTime Administration: Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling. Scope of Decision Making: Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivablesAdditional ResponsibilitiesPerforms other duties as assigned.Skills and AbilitiesStrong verbal and written communication skillsAbility to build strong customer relationshipsPerforms work independently with minimal supervisionHigh energy, self directed, self motivated and able to work as part of a team as wellFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsHighly thorough and dependableCommitted to good ethical business practicesMaintains a high degree of professionalismAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Detail oriented with excellent follow-up practicesQualificationsBachelor's degree required in Marketing or 5 years equivalent job related experienceOne (1) year or more sales experience or equivalent sales training requiredThree (3) years or more sales experience preferredOne (1) year or more Industry experience preferredJob Category: Outside SalesOur Culture & Commitment: At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.Your Voice. Your Success. The Future We Build Together.Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type: SalariedMinimum Pay Range: $55,000 + Uncapped CommissionMaximum Pay Range: $75,000 with CommissionRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at View email address on click.appcast.io or View phone number on click.appcast.io.Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.