New Patient Coordinator

Benefits: Health insurance Training & development We are seeking a friendly, organized, and patient-focused

New Patient Coordinator

to join our team. This position is responsible for creating a welcoming experience for new patients and helping them smoothly navigate the scheduling, registration, and onboarding process. Responsibilities

Respond to new patient inquiries by phone, email, and other communication channels Schedule and coordinate new patient appointments Collect and verify patient demographic and insurance information Explain office procedures, appointment expectations, and required paperwork Coordinate referrals, records, and other documentation as needed Communicate with patients regarding appointments and follow-ups Maintain accurate and confidential patient records Work closely with clinical and administrative staff to ensure a smooth patient experience Provide excellent customer service and address patient questions professionally Qualifications Previous experience in a medical, healthcare, or customer service setting preferred Excellent communication and interpersonal skills Strong organizational and time-management abilities Comfortable working with computers and scheduling/EHR systems (ECW) Ability to handle confidential information professionally Reliable, detail-oriented, and able to multitask in a fast-paced environment Must have 1 year experiance Insurance verification experiance required