Account Representative I
NAPA Auto Parts - Genuine Parts Company
Account Representative I
The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.
Job Duties
- Increases revenue and profitability through generation of new business and further development of existing accounts.
- Generates new leads by networking, cold calling, researching various directories and internet sites.
- Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
- Understands complex requirements from customers for preparation of customized quoting.
- Delivers effective sales presentations and ensures technical requirements are met.
- Assists with on-site troubleshooting of customers' concerns.
- Works with and coordinates vendor resources to build relationships and support sales.
- Performs other duties as assigned.
Education & Experience
Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination.
Knowledge, Skills, Abilities
- Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
- Excellent written and verbal communication skills.
- A proficient understanding of key sales principles and best practices.
- Ability to influence customers, while maintaining healthy relationships.
- Ability to take initiative and work with limited direction.
- Ability to multitask and manage time well.
- Ability to use Microsoft Office.
Physical Demands: Travel required. May be required to be on-call nights or weekends, depending on need.
Licenses & Certifications: Valid driver's license required. All company vehicles are subject to continuous video monitoring.
Supervisory Responsibility: No
Budget Responsibility: No
Company Information: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Disclaimer: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
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