Manager, Product Management, ALM

Manager, Product Management, ALM

Reporting to the Director – Regional Product Management (Account Level Management), this person is part of a collaborative team that drives commercialization of Mastercard's key value-added services in Core Payments enabled by the Account Level Management Platform. This Manager is the regional operational owner for all services enabled by Account Level Management (ALM), including but not limited to Product Graduation Plus, Enhanced Value, World High Value, Small Business Spend Processing, Affluent Shortfall and Commercial B2B Rate Manager. Where the Director sets regional product strategy, commercial direction and market prioritization, this Manager is accountable for converting that direction into launched, approved and operational capability in each market. They will be the expert on the technical specifications, enrolment constructs, pricing governance processes and implementation requirements that ALM services depend on, and will drive these to completion in partnership with Regional Product, Global Product, Pricing, BizOps and in-market teams. This Manager will prepare the business cases and approval submissions the region requires, drive issuer on-boarding and launch readiness end to end, resolve operational issues as the region's first point of escalation, and build the repeatable processes and documentation that allow ALM to scale across Asia Pacific.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.