Maintenance Technician

Job Description

Job Description

The Opportunity
Description

Position Summary: The MaintenanceTechnician performs maintenance functions in the community, includingrental units, residential common areas, office, grounds and parking lots.Requires a highly diversified base of knowledge and skills needed to maintainthe property to satisfy ownership and management objectives.

Main Job Responsibilities:

• Painting
• Interior/exterior maintenance
• Lawn care
• Snow removal
• Replacement of lights
• Plumbing
• Electrical work
• Roof repairs
• HVAC system maintenance
• Appliance evaluation and repair
• Relocation of furniture/fixtures, etc.
• Cleaning
• Complete "turnover" of vacant apartments
• Inform Maintenance Supervisor of activities and bring solutions forward
• Complete all resident and site work orders as directed
• Schedule and oversee vendor work, when assigned
• Complete and submit all required paperwork in an accurate and timely manner
• Follow and adhere to all Wingate Companies’ policies, practices and procedures
• Regularly assess the property for safety and loss prevention
• Safely operate power equipment and hand-held tools such as snow blowers, leaf blowers or a power drill
• Follow Company maintenance policies and procedures at the property
• Perform any and all tasks as assigned by manager/supervisor
• Interact respectfully with other clients, visitors, organization staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services
• Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving

Essential Skills and Abilities:

• Basic familiarity with computers. Navigate at a basic level within web-based applications.
• Read, and write in English in order to understand basic instructions and take direction from supervisors; communicate effectively with clients, visitors and other organization staff; and respond to basic questions
• Understand spoken English in order to follow basic instructions and take direction from supervisors; communicate effectively in Basic English with clients, visitors and organization staff in response to routine questions
• Basic knowledge of fundamental concepts, practices and procedures with the ability to use in routine situations. Specialized knowledge not required.
• General knowledge of electrical, plumbing, appliances and HVAC
• Excellent customer service skills
• Possess good communication and interpersonal skills
• Decision Making: Decisions are based on specific instructions, standard practices and established procedures which generally require little or no supervision
• Problem Solving: Problems are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements
• Independence of Duties: Work is monitored by supervisor/manager. General instructions and procedures are provided.
• Flexibility/Adaptability: Work is fairly routine from day to day. Employee follows a set pattern with any changes being communicated by supervisor.
• Available to respond to weather, environmental or emergency maintenance calls after normal working hours
• Ability to participate in the emergency on-call rotation is required
• Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible, and courteous environment
• Commit to recognize and respect cultural diversity for all customers (internal and external)
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing interpreters when needed

Required Education and Experience:

• High School diploma or GED
• 2+ years relevant work experience
• Computer proficiency is a plus

Certificates/Licenses/Registrations: (ifapplicable)

• CAMT Certification preferred

Work Environment & Physical Demands:

• Interior and exterior work in all weather conditions as needed
• Constant need to be on feet and perform the following physical activities:
• Bend/Stoop/Squat/Kneel
• Climb stairs while carrying tools
• Push and pull
• Reach above shoulders
• Climb step ladder
• Grasp/Grip/Turn
• Lift/Carry up to 51 lbs. unassisted

What You Bring

• 2+ years of maintenance experience in residential, apartment, or related field
• Working knowledge of plumbing, electrical, HVAC, and general repair work
• Ability to troubleshoot issues and work independently
• Strong customer service and communication skills
• Reliable, punctual, and able to participate in on-call rotation
• Ability to safely handle the physical demands of the role, including lifting and moving equipment
• Personal cell phone required for communication and on-call responsibilities
• Valid driver’s license and availability for on-call rotation

Why Join Us
You’ll be part of a team that values reliability, teamwork, and qualityservice while supporting a busy and dynamic community.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and holidays
• Competitive hourly pay
• Growth and advancement opportunities

If you’re a motivated maintenance professional ready to takethe next step, apply today.