Production Services Lead

Job Description

Job Description

POSITION

Proudworks is seeking a Production Services Supervisor to provide direct supervision and training for workers with disabilities in a light manufacturing work center environment. In this role, you will be responsible for overseeing daily production operations, including quality control, materials handling, and recordkeeping in accordance with company standards and regulatory practices. You will work closely with other team members to meet consumer goals, ensuring a safe and productive environment while performing direct demonstration training for a client population diagnosed with developmental and intellectual disabilities.

JOB DUTIES

• Provide direct supervision and specialized training to individuals with developmental and intellectual disabilities within a manufacturing setting.
• Manage production recordkeeping and maintain strict quality control standards for all work center outputs.
• Oversee material control, including shipping, receiving, and the manual handling of production supplies.
• Maintain safety awareness and ensure all health and housekeeping standards are met within the facility.
• Operate company vehicles as required to support departmental needs and logistics.
• Adapt to and learn a wide variety of job requirements to effectively lead diverse production projects.
• Move consistently about the production floor to provide hands-on assistance to clients and staff members.
• Perform direct demonstration training to help clients reach specific goals.
• Execute physical tasks such as bending, crouching, squatting, and pushing wheelchairs without restriction.
• Complete other duties as assigned or required to support the overall goals of the production department.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to communicate effectively and function as a collaborative member of a professional team.
• Proficiency in performing duties within a labor-intensive assembly and light manufacturing environment.
• Physical stamina and upper body strength to move or assist clients with disabilities.
• Capability to stand for prolonged periods, defined as over 8 hours per day, while walking consistently to meet job requirements.
• Ability to lift up to 25 lbs. on some occasions as part of daily production tasks.

QUALIFICATION REQUIREMENTS

• High School diploma or equivalent required.
• Valid driver’s license with a clear driving record for insurability purposes.
• 6 months of experience in logistics, retail, or customer service is preferred.
• Ability to be licensed and certified as needed for specific areas of responsibility.
• Previous experience working with individuals with disabilities is highly valued.
• Previous experience with forklift operation or supervisory roles is considered a plus.

ABOUT PROUDWORKS

Proudworks has been serving individuals and businesses in Northern Kentucky since 1973, initially established as the Boone Adult Work Activity Center (BAWAC), led by our founding President & CEO, Ken Schmidt. As a mission-driven nonprofit, we are focused on transforming barriers into opportunities—helping people live, learn, work, and thrive in the community.

Through our Community Rehabilitation Services (Adult Day Training), we support individuals in building job & life skills, confidence, and meaningful community connections. Our Supported Employment program connects individuals to competitive jobs, providing personalized coaching and ongoing support to help them succeed in the workplace.

Our Production department partners with local and regional businesses to deliver high-quality assembly, packaging, and fulfillment work—creating valuable, real-world work experiences for people with disabilities. In addition, our Transportation team provides safe, reliable access to programs, employment, and medical appointments, helping remove one of the biggest barriers to independence.

For more than 52 years, Proudworks has continued to evolve to meet the needs of our community—driven by a commitment to inclusion, opportunity, and impact, and made possible through the dedication of our clients, staff, partners, and supporters.

BENEFIT PROGRAM

Featured benefits for full-time team members include:

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• 401(k) plan
• Generous paid time off policy
• Generous holiday schedule

Equal Opportunity Employment
Proudworks and Current HR ("organizations") provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.

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