Print Implementation Specialist

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.What you’ll be doing:Ensure promotion of the right online order platform for each customer maximizing customer experience and optimal revenue generation while balancing the overall cost to serve.Coordinate, expedite, and manage print implementation from customer signed proposal through set-up on web ordering platform.Improve implementation timeline through effective project management & collaboration with internal and external customers.Verify that all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, customer requirements, etc.Collaborate with Print & Marketing Account Executives as the resident online print specialist, partner on the best program solution.Verify that all the required information for the implementation is available and accurate, including pricing, specifications, artwork, customer requirements, etc.Lead implementations call with customer, vendor, and sales team to gather specific details concerning the set-up of print program items; responsible for distributing recap notes of the implementation call.Follow-up with the customer, implementation team members, and/or sales team to collect missing information.What you bring to the table:Highly organized and detail orientedExcellent interpersonal, verbal, and written communication skillsFlexible team player with ability to handle multiple tasks simultaneously, functioning in a fast-paced environment under regular time pressuresCapable of working efficiently in team and independent situationsAbility to consistently communicate effectively with customer, vendors, and associatesUnderstanding of industry equipment, software, and web solutions and how they work togetherAbility to work effectively in a team environmentStrong computer and web skills with an ability to learn new systems and tools quicklyQualifications:What’s needed- Basic QualificationsHigh School Diploma or GED2+ years of relevant print/digital copy experience (customer service, sales, project management), preferably with business-to-business customersWhat’s needed- Preferred QualificationsBachelor’s degree in business administration or related fieldXMPie uStore experiencePrint experiencePrevious project management experienceProficiency in PowerPoint, Excel, and OutlookWe Offer:Inclusive culture with associate-led Business Resource GroupsFlexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Full timePosting Date: 2026-08-13