Integration Release Manager

The Role:
The Integration Release Manager will provide execution leadership throughout the lifecycle of Information Technologies projects supporting IT Integration into client for Business Partners. Key aspects of managing the implementation execution are troubleshooting, collaboration, issue resolution and proactive communication updates.


Specific Responsibilities:
* Work directly with EEPS Integration Delivery staff - from technical to executive level - to execute deployment timelines supporting implementation lifecycle across global teams
* Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
* Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
* Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
* Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
* Understand project value and impact, aligning to the program and project goals
* Drive best-practices and documentation in support of repeatable processes
* Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
o Untrusted and Trusted data center cutovers
o Trusted user site cutovers
o Voice migrations
o Possible cutovers for FW work or other internal projects
o Guest Access cutovers
o B2B tunnel migrations
o Regional Hub Migrations
* During non-implementation time, focus on items such as, but not limited to:
o Build a Communications Repository
To be leveraged for status updates and issue resolution
o Build a Key Contacts Repository
For global teams and Business Partner-specific integrations
o Implementation Plan Revisions
Update cutsheets or implementation plans based on real-time experiences
o Reviewing Rally Kanban Boards
Resource for understanding where work is actively updated for global project teams
o Documentation Updates
Support global project team with any administrative updates on current progress (IRAADs Project Plans, Rally Cards, as applicable)
o Overall Initiative
Suggest ideas and ways to offload the work being done by the US-based Integration Leads


General Responsibilities of Integration Leads, with awareness and understanding by Agile Release Manager

1) Finalize detailed integration scope for each workstream
2) Schedule kick-off meetings for Workstreams
3) Oversee day to day work streams - ensure all workstreams are progressing to stay on track
4) Conduit to other non-EEPS teams such as Real Estate, EIS-Security, Enterprise Integration
5) Create and Manage project repository and access
6) Remove impediments
7) Escalate blockers
8) Provide weekly status updates to IL/EM
9) Run the Project/Oversee task execution
10) Request project resources
11) Initiate requests to required teams
12) Resolve/escalate issues
13) Communicating with the designated project team - in Optum Tech IT and business partner IT
14) Manage date expectations