Site Engineer

Job Description

Job Description

Symbotic is seeking a Site Engineer to run our system control center to ensure critical issues are communicated to the proper cross-functional teams to ensure best system performance. System Engineer is responsible for the optimization and performance of the system. Moreover, the System Engineer will perform reactionary and proactive project-based tasks to achieve the contractual obligations of the customer. You will lead in providing critical explanation of system behavior and functionality to the customer and Symbotic support teams. This person will drive projects’ timelines and budgets and the performance criteria of the system. The Systems Engineer to help drive “world class” service to distribution network

What we need

Symbotic is seeking for a Site Engineer to join our Operations team within our Site Operations organization. Your job will be to support the reliability, availability, performance, and overall health of automated warehouse systems in a live production environment.

What we do

The Site Operations team is responsible for ensuring the safe, efficient, and reliable operation of Symbotic's automated warehouse systems. Working alongside maintenance, operations, and technical teams, the organization supports system uptime, equipment reliability, issue resolution, and ongoing operational excellence for customer sites. The team serves as the front line of technical execution, helping customers maximize the performance of highly automated systems that include robotics, conveyors, lifts, sensors, motors, and control systems.

What you'll do

• Monitor and maintain the health and performance of automated warehouse systems, including conveyors, lifts, robotic vehicles, motors, sensors, and PLC-controlled equipment.
• Perform advanced electrical, mechanical, and automation troubleshooting to resolve equipment and production-impacting issues.
• Diagnose failures involving PLCs, VFDs, AC/DC motors, servo motors, sensors, and control hardware.
• Execute preventive and corrective maintenance activities to improve system reliability and uptime.
• Utilize system alarms, logs, dashboards, and data analysis tools to identify root causes and recurring issues.
• Serve as a technical escalation point during system disruptions and collaborate with maintenance and operations teams to restore performance.
• Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards while supporting critical on-site operational needs.

What you'll need

• Minimum of 1 year of related experience or equivalent work experience.
• Bachelor's degree in Electrical Engineering, Computer Science, Software Engineering, Automation Engineering, or a related field, or equivalent hands-on experience.
• Hands-on experience troubleshooting PLC-controlled equipment, preferably Allen-Bradley platforms.
• Experience diagnosing and supporting VFDs, AC/DC motors, servo motors, sensors, and automated material handling equipment.
• Working knowledge of SQL, Python, and Linux for diagnostics, log review, and system interaction.
• Experience maintaining automated systems such as conveyors, vertical lifts, AS/RS equipment, robotics, or other electro-mechanical systems.
• Strong troubleshooting, problem-solving, documentation, and communication skills within an industrial production environment.

Our Environment

• Up to [RECRUITER: INSERT TRAVEL %] of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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