Part Time Patient Customer Service Representative

Location: Ascension IL Alexian Brothers, Elk Grove Village. Shift: PRN, Part Time, Full Time opportunities. We are R1, a technology‑driven solutions provider. The Customer Service Representative – In‑Patient Registration is the first friendly face patients meet during check‑in. This role provides on‑the‑ground service to support patients and the clinical team. Responsibilities Help patients navigate the registration process. Answer questions with confidence, clarity, and compassion. Gather accurate information quickly in a fast‑paced environment. Build trust with patients during moments when they may be scared, confused, or overwhelmed. Day‑to‑day duties Work across multiple computer systems to register patients efficiently. Answer phones and gather information quickly and accurately. Assist patients who may be ill, anxious, or confused. Navigate diverse insurance plans and coverage details (with training). Adapt to interruptions from clinical teams during urgent care situations. Build rapport and ease patient concerns in real time. Requirements High School Diploma or GED. Strong customer‑service experience. Ability to pass background check, drug test, and meet vaccination requirements. Preferred Medical or healthcare experience (not required). Base pay range $18.08 – $25.25 per hour. Pay is determined by role, level, location, job‑related skills, experience, and relevant education or training. Benefits include a competitive package and opportunities for career growth. R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices, including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any protected characteristic. The Company is dedicated to providing a workplace free from harassment based on any protected category. If you have a disability and require a reasonable accommodation for the application process, please contact us at View phone number on click.appcast.io. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights. Visit: R1RCM.com. #J-18808-Ljbffr R1 RCM