Client Services Representative

Position: Client Service Representative Cherry Hill Animal Hospital is in need of a full‑time client service representative. Eligible candidates should have experience in the client service department of a veterinary hospital or similar facility. We are looking for a flexible, career‑minded individual that can work well in a fast‑paced environment. Schedules vary and competitive compensation and an excellent benefits package are offered to all full‑time employees. Responsibilities Answer incoming customer inquiries. Collaborate with management teams to stay updated on new products, services, and policies. Record customer information within the customer service database. Engage with clients in a friendly and professional manner while actively listening to their concerns. Offer support and solutions to customers in accordance with the company's customer service policies. Other duties as requested. Communication Methods Email Phone In person Work Environment Work location: In person. Work remotely: No. Job Type Full‑time Compensation Pay: $15.50 – $19.00 per hour. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Schedule 10‑hour shift 8‑hour shift Education High school or equivalent (preferred). Experience Front desk: 1 year (preferred). Eligibility Only full‑time employees eligible. Equal Opportunity Employer National Veterinary Associates (NVA) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr