Technical Customer Engagement Manager

As a Customer Engagement Manager, you’ll be the connective tissue between company and our enterprise customers. You’ll lead high-impact implementations — working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes. What You’ll Do Lead customer engagements from discovery to realization of value. Translate complex application landscapes into actionable insight and clarity. Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives. Feed customer insights back into our product evolution and roadmap. Who You Are 4-6+ years of experience in consulting, enterprise transformation, or technology delivery. Strong problem-solving, client‑leadership, and executive‑communication skills. Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences. Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users. Bring a strong strategy and value‑realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes. Thrive in fast‑moving, high‑context environments where your work drives visible impact. Location: CA Bay Area (East). This is a fully onsite role. The team works from the office five days a week to support faster collaboration and closer alignment. #J-18808-Ljbffr Careernet