Weekend AM Front Desk Agent

Four Points by Sheraton Miami Beach

Novi, MI

Job Description
Job Description
Weekend AM Front Desk Agent

Position: Front Desk Agent
Schedule: Saturday & Sunday mornings
Employment Type: Part-Time

We are looking for a friendly, reliable, and professional Weekend AM Front Desk Agent to join our hotel team. This position is ideal for someone who enjoys working with people and providing excellent guest service in a welcoming hotel environment.

Responsibilities

Welcome and assist guests with a warm, professional attitude
Complete guest check-ins and check-outs accurately and efficiently
Answer phone calls, emails, and guest questions
Handle guest requests and resolve concerns promptly and courteously
Process payments and maintain accurate front desk records
Monitor the lobby and maintain a clean, organized front desk area
Communicate important information with housekeeping and other hotel departments
Assist with morning operations and ensure a smooth transition to the next shift
Follow hotel policies and procedures to ensure guest safety and satisfaction

Qualifications

Excellent customer service and communication skills
Friendly, dependable, and professional demeanor
Ability to multitask and remain calm in a busy environment
Basic computer skills and ability to learn hotel front desk software
Previous hotel or customer service experience preferred, but not required
Must be available Saturday and Sunday mornings and reliable with attendance

What We Offer

Consistent weekend morning schedule
Friendly and supportive work environment
Hotel industry experience and opportunities to learn
Employee discounts and other benefits, where applicable

If you are dependable, enjoy helping people, and take pride in providing great guest service, we'd love to hear from you! Apply today to join our team.

Apply

Vacancy posted a month ago

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