In-House Sales Representative

Your tasks Our  In-House Sales Representative plays a vital role in managing in-house accounts, finding new business opportunities, supporting TASCHEN America Directors plus the trade sales team, and ensuring efficient execution of sales processes. This individual acts as a bridge between the sales team, customers, and other internal departments, focusing on in-house sales as well as administrative and operational support while enhancing customer satisfaction. The tasks include but are not limited to the below:

• Managing and growing existing in-house account base, with opportunity to travel locally for sales visits as approved by Sales Director 
• Researching and creating outreach templates for new business in various categories (specialty, gift, book trade, museums, etc), creating and tracking pipeline of prospects
• Providing support for Sales Director and Executive Director including but not limited to the below; 
  • Maintaining and regularly updating sales materials including stock lists, order forms, Edelweiss, and catalog PDFs / Dropbox links
  • Liaising and providing customer service support to external rep groups
  • Keeping TASCHEN branded showrooms updated with new samples, editing regularly to ensure key in-stock titles are being shown 
  • Assisting in preparing for bi-annual sales conferences and roundtable discussions by researching comparable titles, organizing sales materials, and other responsibilities as coordinated with Sales Director 
  • Coordinating with digital marketing team to select titles to be featured in bi-monthly newsletters to trade clients 
  • Managing and tracking prospective customers and assisting with new client onboarding to ensure maximum retention 
  • Assisting with seasonal gift market follow-ups to ensure all orders are being processed and new clients have been onboarded successfully
• Supporting account managers by providing coverage for their clients during intensive rep travel periods, filling out product information forms as needed by customers.

Your profile

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
• Proven experience in sales support, sales, or customer-facing roles (B2B or B2C)
• Ability to work independently, take initiative, and handle responsibilities with minimal supervision
• Strong interpersonal and problem-solving skills
• Enthusiasm for driving consistent change and improvement to achieve company objectives
• Thrives in a fast-paced, dynamic environment while managing competing priorities
• Excellent organizational skills with a proactive mindset to identify and implement process improvements

This role is ideal for a proactive, reliable, and detail-oriented professional passionate about enabling sales success and fostering positive customer relationships while contributing to the overall goals of the company. We offer This is a Full Time position, based in our office in Los Angeles. Salary is commensurate with qualifications and experience ranging from $50,000 to $57,000 excluding bonuses and other benefits. This is a good faith estimate based on the expectations as laid out in the job description. The position offers a comprehensive benefits package that includes medical, dental, life insurance, 401k plan, and yearly performance reviews. About us TASCHEN is the world’s leading art-book publisher, headquartered in Cologne with teams in Berlin, Brussels, Hong Kong, London, Los Angeles, Madrid, Miami, Milan, New York, Paris and Tokyo. For more than 40 years, we have been on a mission to publish innovative illustrated books on art, architecture, design, fashion, film, lifestyle, travel, photography and pop culture and to bring them to the world.

We’re looking for bright, driven, and inspiring individuals to join our international team. At TASCHEN we foster an inclusive culture where diversity and the human factor truly matter. Regardless of origin, belief, or cultural background, every perspective is valued, independent thinking is encouraged, and we inspire one another to grow every day.