Medical Assistant (Certified)

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC095905 Specialty Clinics

Summary:

Specialty Clinics (Springdale) - Monday-Friday 8am-4:30pm

Salary:

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information:

The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children's primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. This role performs a broader scope of delegated clinical functions and supports quality, safety, and operational excellence across the clinic environment.

Required Education:

High School Diploma or GED and completion of accredited medical assistant program

Recommended Education:

Required Work Experience:

Recommended Work Experience:

Related Field - 1 year healthcare or related setting as MA

Required Certifications:

1 of the following certifications is required -

Recommended Certifications:

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) - Unknown Issuer, Registered Medical Assistant - Unknown Issuer

Description

1. Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.

2. Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.

3. Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.

4. Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.

5. Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.

6. Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.

7. Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.

8. Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.

9. Supports clinic flow, infection prevention standards, and operational efficiency.

10. Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.

Arkansas Children's ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.

Arkansas Children's Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael - Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator

"Care, love, and hope for children!" Kathy - Administrative Assistant

"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.