L2 System Administrator

Provide comprehensive L1/L2 technical support for a premier client Maintain enterprise infrastructure across Windows and Linux environments Manage Windows Server 2016/2019/2022 and Active Directory Perform Linux system administration, shell scripting, and system maintenance Troubleshoot and maintain server hardware Troubleshoot networks, including TCP/IP, DNS, DHCP, and VLAN configuration Support VMware vSphere and Hyper‑V virtualization platforms Perform backup and recovery operations Manage patches and monitor security compliance Monitor performance and optimize systems Resolve and expand ITSM tickets Provide advanced workstation software break‑fix support for Windows and Linux clients Perform IMAC operations in enterprise environments Image and deploy systems using SCCM, WDS, or similar tools Manage asset lifecycle and inventory control Support enterprise printers and peripherals, including network printers Provide Client Center/Tech Bar technical support Diagnose and replace hardware Troubleshoot network connectivity and manage cabling Provide regular onsite support in Tempe, Arizona twice weekly, with additional remote support responsibilities Work occasional maintenance windows during evenings or weekends Requirements 2+ years of experience in system administration or L1/L2 technical support Hands‑on experience with Windows Server environments and Active Directory Working knowledge of Linux system administration and command‑line operations Experience with VMware and Hyper‑V virtualization technologies Understanding of network troubleshooting and TCP/IP fundamentals Experience with IT ticketing systems and ITSM processes Knowledge of enterprise backup and recovery procedures Understanding of change management and incident management frameworks Strong documentation and technical communication skills Must be within driving distance of Tempe, Arizona Must be willing to work onsite when needed Must be a U.S. citizen Ability to lift up to 50 lbs for server and equipment handling Ability to stand or walk for extended periods in data center environments Ability to work in server rooms and confined spaces, including under‑floor cable management Ability to work occasional evenings or weekends for maintenance windows Valid driver's license and reliable transportation Preferred: CompTIA A+, Network+, or Security+ certification Preferred: Microsoft certifications, including MCSA, MCSE, or Azure fundamentals Preferred: Linux certifications, including CompTIA Linux+ or RHCSA Preferred: PowerShell and Bash scripting experience Preferred: Familiarity with AWS, Azure, or hybrid cloud environments Preferred: ITIL Foundation certification Preferred: Experience with Nagios, PRTG, or SolarWinds Preferred: Knowledge of Ansible, Puppet, or Chef Preferred: Expertise in enterprise inventory control systems Preferred: RingCentral CX/EX administration experience Core Competencies Demonstrates expertise in L1/L2 Technical Support and System Administration across Windows and Linux environments, with a strong focus on troubleshooting, virtualization technologies, and network management. Proficient in managing enterprise infrastructure, backup and recovery operations, and maintaining security compliance. #J-18808-Ljbffr Jobtailor