Remote Sales Support Specialist

Future Tech Enterprise is seeking a detail-oriented

Sales Support Specialist

to join our team. As the Sales Support Specialist, you will work closely with our account team to provide valuable customer support, building excellent relationships with our customers, sales staff, and technology vendors.

This position has responsibilities that include working with a government contractor;

therefore, U.S. citizenship is required.

This is a full-time role, on-site at our Fort Lauderdale HQ.

The work hours are

Monday through Friday.

8:30 AM and 5:30 PM.

Benefit offerings include: Medical, Dental and Vision Insurance, 401k with company match and Paid Time off.

Job Responsibilities include:
Interacting professionally with customers on operational issues, projects, and contracts, handling routine matters with vendors, and liaising with internal departments
Building excellent relationships with Future Techs sales staff, our customers, and technology vendors
Working with OEMs and distributors to compile competitively priced IT product quotes
Preparing quotes, proposals, special bid pricing, and deal registrations
Communicating with customers to gather requirements/specifications information
Appropriately escalating critical issues and providing timely updates to customers and management
Requirements:

At least one year of business-to-business account/service,

or related, experience
Solid problem-solving acumen and skill
Self-driven, motivated, and extremely detail-oriented
Strong organizational and PC skills
Must excel in a fast-paced environment, focused on driving customer satisfaction
Solid communication skills – written and verbal
Must be well-versed in MS Excel and other Office applications.
Ability to work remotely
ERP or SAP experience is a plus
An understanding and knowledge of servers, storage, basic networking, and computers will be a plus.
Knowledge of IT OEM and distribution channels is also a plus, but not required.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.

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Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.