ED Supply Tech - Weekend Days

Support Associate

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Position available is 16 hours Saturday - Sunday 7:00 am - 3:30 pm. A minimum of an initial three-week orientation is required. Under direct supervision of the Emergency Department Administrative Manager, the Support Associate (SA) ensures that all supplies and equipment are available and maintained in the Emergency Department. The SA stocks, cleans and maintains supplies and equipment in treatment bays and in treatment area carts and specialty carts. The SA inventories and stocks special purchase items and items in central supply rooms, and works with staff from other hospital departments to continually improve the Environment of Care in the Emergency Department.

Principal Duties and Responsibilities:

• Central Supply Management: Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms. Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department clean supply room. Maintains inventory of special purchase items.
• Supply and Equipment Management/Daily Operations: Responds to urgent pages from clinical staff. Provides customer service support to end users. Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment are present (including headwall items), clean, in working order, and organized. Replaces, cleans or makes repairs as necessary. Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift. Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Checks, maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Checks, maintains and cleans equipment located in Acute Equipment storage area. Delivers soiled equipment to Sterile Processing Department or Endoscopy cleaning area for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Monitors expiration dates of commodities, by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring. Collaborates with Emergency Department clinical and administrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair. Stocks patient treatment rooms with all necessary forms. Helps maintain a clean, organized and safe environment in the Emergency Department. Completes report at the end of each shift to document tasks completed and items requiring follow up.
• Other Tasks: Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies. Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts. Assists in equipment/department deep cleaning efforts as necessary. Completes required documentation, i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets according to department policies and procedures. Assists in product recall activities and product conversions. Report discrepancies, problems or questions to Supervisor. Exercises appropriate body mechanics, care and caution when handling and delivering materials. Follows Hospital, Joint Commission and DPH guidelines and procedures. Performs other duties as assigned.

Working Conditions: Able to work in a fast paced and stressful environment. Ability to stand for several hours at a time Lifting, carrying, pushing and pulling.

Qualifications: High School Diploma required and 2 years prior experience in a similar clinical setting preferred. Must possess a positive attitude and ability to use reasoning in isolating a problem and reach a sound conclusion. Appropriate physical condition and strength for cleaning, pushing, pulling and some heavy lifting (up to fifty pounds) Basic knowledge of medical supplies, instruments, and equipment Ability to organize and maximize storage space Ability to complete checklists and perform basic math to maintain par levels Ability to handle stressful situations that may arise in facilitating requests Basic computer skills Positive attitude and ability to use sound reasoning in isolating a problem and reaching a sound conclusion Excellent customer service skills Strong interpersonal skills Attention to detail

Work Location: 55 Fruit Street

Scheduled Weekly Hours: 16

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $17.71 - $25.28/Hourly

Grade: 2