Assistant Commissary Manager

Assistant Commissary Manager

Call Your Mother is the Jew-ish deli where Boca meets Brooklyn, grandma-level hospitality meets seriously good bagel sandwiches, and hard work meets face-melting vibes. Husband-and-wife team Andrew and Chef Dani built Call Your Mother around a simple idea: make scrumptious, nostalgic food and unforgettable experiences without being bougie or taking ourselves too seriously. From our first little farmer's market stand in 2018, to shops across the DMV, Colorado, Chicago, and Philadelphia in 2026, we're spreading carb love all over the map and our ovens are just getting warmed up! We'll take bagels to mars if the locals are hungry up there.

We're hiring an Assistant Commissary Manager, based in the Chicago. The Assistant Commissary Manager will be responsible for managing Commissary operations including setting daily production numbers, aiding in production, packing, and inventory. This role will assist the Commissary Manager to create an efficient work environment and make sure all Commissary orders are fulfilled accurately and on time. You will be responsible for supporting high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools. As an Assistant Manager, you'll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values ("VIBES").

If you're picking up what we're laying down, keep reading!

You'll Crush This Role If You...

• Have 2+ years of experience as a baker or prep cook and understand what it takes to keep a fast-paced food production environment running smoothly.
• Bring at least 1 year of supervisory or leadership experience in a food production facility, Commissary, or high-volume kitchen.
• Have a strong understanding of food production, inventory management, food safety standards, labor scheduling, and cost control.
• Hold a current ServSafe Manager Food Safety Certification and know food safety and sanitation standards like the back of your hand.
• Are highly organized and can confidently balance multiple responsibilities while keeping production on track and meeting deadlines.
• Are comfortable using computer systems and can quickly get the hang of new software.
• Believe memorable hospitality starts with consistently delivering high-quality products that guests love.
• Have developed strong, diverse teams through clear communication, thoughtful coaching, motivation, and accountability.
• Lead by example with a hands-on, roll-up-your-sleeves mentality and are always ready to jump in alongside your team.
• Bring positive, high-energy vibes and thrive in a fast-paced environment where no two days are exactly the same.
• Stay calm under pressure, identify problems, and approach challenges with a solutions-first mindset.
• Can work a flexible schedule, including weekends, holidays, evenings, overnight shifts, and at multiple Commissary locations as business needs require.
• Have a valid driver's license and a clean driving record.
• Speak Spanish—or are working on it! Spanish language skills are preferred.
• Are digging our BIG V.I.B.E.S. (Vibrancy, Integrity, Belonging, Energy, and Seize the Moment).

Shall we proceed? If you blurted out an audible "YES INDEED!" then please keep reading.

What You'll Really Be Doing

• Partner with the Commissary Manager to lead day-to-day operations—from production and inventory through distribution—ensuring every shift meets CYM's highest standards.
• Bring the CYM vision to life by helping the team understand our goals, uphold our standards, and deliver the quality our shops and guests count on.
• Lead daily production, ensuring recipes, quality standards, food safety practices, and production schedules are followed consistently.
• Support labor, inventory, food cost, and waste management while keeping operations efficient, products exceptional, and team vibes high.
• Keep ingredients and supplies flowing by receiving deliveries, maintaining accurate inventory records, coordinating reorders, and preventing shortages before they happen.
• Champion food and workplace safety, ensuring every Commissary area meets health regulations, cleanliness expectations, company policies, and CYM safety standards.
• Build and develop a strong team through thoughtful training, coaching, and ongoing support—reinforcing safe work practices, operational standards, and company values along the way.
• Keep the details organized by managing timekeeping audits, invoice approvals, inventory reporting, Commissary-to-shop transfers, and other operational documentation.
• Partner with vendors, suppliers, and service providers to keep deliveries on schedule, equipment running smoothly, and operational issues moving toward resolution.
• Monitor production accuracy, packaging, and order fulfillment to ensure every shop receives the right products at the right time.
• Track food waste and portion control while identifying opportunities to improve efficiency and reduce production costs without sacrificing quality.
• Maintain clear communication with shop teams, Supply Chain, and Commissary leadership to keep daily operations running smoothly and resolve challenges quickly.
• Step into leadership when the Commissary Manager is away, providing calm, organized direction and helping the team navigate changing priorities.
• Roll up your sleeves. You'll work alongside the team, jump in wherever needed, and help create a positive, collaborative, and accountable work environment.

And Finally, If You Need More Reasons To Apply:

• Competitive salary $60,000, plus quarterly bonus opportunity.
• Health Insurance. Health, dental, and vision insurance.
• Unlimited paid time off because you deserve it…duh.
• 100% Paid, 12 week parental leave for time with the itty, bitty baby!
• 401(k) with 4% company match. Plan for a bright and beautiful future!
• Step your knowledge game up. Free English and Spanish classes, plus Duolingo reimbursement.
• Real support when life gets complicated. Confidential therapy and professional resources for mental health, legal guidance, financial wellness, and more.
• Early Wage Access. Instantly get up to 50% of your eligible earned wages before payday!
• Bagels on the house! Plus 50% off when you're off the clock.

Physical requirements for this position include seeing, hearing, speaking, reading, and communicating effectively; standing, walking, reaching, bending, and performing repetitive physical movements; lifting up to 50 pounds; and safely operating equipment and tools using manual dexterity. This role also requires working in a fast-paced environment around hot equipment, sharp tools, and varying temperatures, and occasionally working in confined spaces. These physical requirements may be accomplished with or without reasonable accommodation. Call Your Mother is proud to be an equal opportunity employer. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. Call Your Mother participates in E-Verify.