Store Manager

Overview As a Store Manager , you are the driving force behind daily operations, team performance, and the overall guest experience. More than just overseeing the café, you are a leader, coach, and empathetic , ensuring that every guest interaction reflects Pax & Beneficia’s mission of "Peace & Blessings." From opening to closing, you are responsible for leading your team, maintaining high operational standards, and fostering a culture of hospitality and excellence. Your role is to balance efficiency with experience—ensuring smooth operations while curating a warm, welcoming atmosphere for both guests and team members. This includes managing inventory, optimizing labor, upholding quality standards, and maintaining a clean, organized café environment. You set the tone for success, ensuring your team is engaged, informed, and consistently delivering exceptional service. Salary 60k/yr Key Responsibilities Leadership & Team Development Lead, mentor, and develop your team—setting clear expectations and providing coaching to foster growth. Create and maintain a positive, people-first culture that aligns with Pax & Beneficia’s values. Conduct regular check-ins and performance reviews to ensure accountability and development. Handle shift scheduling, labor management, and team communication efficiently. Operational Excellence Ensure smooth daily operations , from opening to closing, by effectively managing workflow and delegating tasks. Maintain cleanliness and organization throughout the café, ensuring all cleaning protocols are executed. Uphold quality standards for coffee, food, and overall service. Troubleshoot issues related to equipment, product consistency, or operational efficiency. Guest Experience & Hospitality Lead by example, providing genuine hospitality and ensuring team members do the same. Handle guest interactions, feedback, and concerns with professionalism and care. Ensure all team members are trained in hospitality best practices, creating an experience that is both efficient and memorable . Financial & Inventory Management Monitor COGS, labor percentage, and overall sales , making data-driven decisions to optimize performance. Manage inventory levels, placing orders proactively to avoid shortages or excess stock. Execute cash handling, daily deposits, and sales reporting with accuracy. Product & Quality Control Ensure all beverages and food items meet Pax & Beneficia’s quality standards. Train and coach team members on coffee brewing techniques, drink consistency, and kitchen prep procedures. Oversee and execute new product rollouts, ensuring team training and operational readiness. Requirements Previous leadership experience in food & beverage or hospitality required. Passion for coffee, hospitality, and team development. Strong leadership, communication, and problem-solving skills. Ability to multi-task and make quick, effective decisions in a fast-paced environment. Experience managing labor, inventory, and operational costs. Ability to stand for long periods and lift up to 50 pounds. A hospitality-first mindset —putting people and experience above all else. #J-18808-Ljbffr