Global IT Support Director: Strategy, Service Delivery & Automation

Expedia

Expedia Group in Seattle seeks a Director, Global IT Support Operations to lead CorpIT Services across global service desk, field services and server rooms. You will set strategy, manage budgets, and drive modernization with automation and vendor partnerships. You will build and mentor a distributed team across regions, own service levels, and partner with InfoSec, network, and workplace teams to scale operations while delivering exceptional employee IT support. #J-18808-Ljbffr Expedia

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Global IT Support Director: Strategy, Service Delivery & Automation in Seattle, WA vacancy

Service Strategy Manager - Technology
$183.4k - $322.1k
...Position Summary The Service Strategy Manager is a client-facing... ...across strategy and delivery to turn current state... ...roadmaps, and supporting business casesConnecting... ...plans for AI agent and automation solutions, sequencing... ...solutionsManaging global, distributed delivery...
Suggested
Local area
Visa sponsorship
Deloitte
Seattle, WA
4 days ago
Senior Service Desk Lead - 24/7 IT Support & Automation
Verathon is seeking a Senior Service Desk Technician to join the IT team in Bothell, WA. You will act as the final escalation point... ...and drive process improvements, including automation, to boost efficiency and service delivery. Strong communication and technical judgment...
Suggested
Verathon
Seattle, WA
4 days ago
Senior Manager, Identity Security Operations
...reliability, security, and service delivery of identity platforms. Sets... ...year roadmap while advancing automation, operational maturity, and risk... ...Own identity operations strategy, staffing, budget, roadmap,... ...management, information security, or IT operations, including 7+...
Suggested
Brobston Group
Seattle, WA
1 day ago
Services Strategy Senior Manager - Consumer
...Summary Position Summary The Service Strategy Senior Manager is a client-... ...strategy to technology delivery by aligning business goals and... ...resources from across Deloitte to support client engagementsOverseeing multi-disciplinary, global delivery teams spanning strategy...
Suggested
Seasonal work
Local area
Visa sponsorship
Deloitte
Seattle, WA
2 days ago
TikTok Shop - Logistics Operations Strategy & Service Excellence Manager
Logistics Service Excellence (LSE) is a global team responsible for building and optimizing... ...and efficient service delivery- Partner with Product and... ...workflows, and drive automation and efficiency gains- Analyze... ..., identify trends, and support decision-makingPreferred...
Suggested
TikTok
Seattle, WA
3 days ago
Front Office Strategy Consulting - Service & Support Strategy Manager
$99k - $232k
...LevelManagerJob Description & SummaryThe OpportunityAs a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting... .... Embracing technology and innovation, you will enhance delivery and encourage others to do the same.In this role, you will...
Full time
H1b
PwC
Seattle, WA
4 days ago
Senior Manager, Finance Managed Services - Controllership & Record-to-Report | Technology, Media, & Telecom Industry
$148.2k - $292.3k
...through scalable managed services solutions. Leveraging... ...ecosystem, and delivery capabilities, you will... ...approaches, commercial strategies, and value propositions... ...improvement, standardization, automation, and technology... ...your inquiries to the Global Call Center (GCC) at USTalentCICInbox...
Local area
Deloitte
Seattle, WA
7 days ago
Senior Director, Client Growth & Strategy, DHS
$200k - $250k
Senior Director, Client Growth & Strategy, DHS Job number: 938 This is a hybrid position... ..., impactful digital services. Using modern, agile methods... ...in public-sector service delivery. We've helped build products... ...affordable health care, and support important programs like...
Contract work
For subcontractor
Remote work
Flexible hours
Ad Hoc LLC
Seattle, WA
1 day ago
Building Automation Service Senior Sales Executive
$75.97k - $130.23k
...Company: Siemens Building Automation Service Senior Sales... ...Location: This role supports our Bellevue, WA branch... ...our people first. Our global, diverse team would be... ...develop “go to market” strategies to drive business to... ...digital service delivery as a key differentiator...
Permanent employment
Full time
Work at office
Local area
Immediate start
Night shift
Siemens
Bellevue, WA
3 days ago
TikTok Shop - Logistics Operations Strategy & Service Excellence Manager
$115.52k - $198.36k
Responsibilities Logistics Service Excellence (LSE) is a global team responsible for... ...scalable and efficient service delivery Partner with Product and... ...workflows, and drive automation and efficiency gains Analyze... ..., identify trends, and support decision-making Preferred...
Temporary work
Local area
TikTok
Seattle, WA
5 days ago
Water Tech Program Manager, AWS Infrastructure Services
$127.1k - $171.9k
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re... ...keep the cloud running. We support all AWS data centers and all... ...solutions that deliver metrics, automation, data management, and...
Flexible hours
AmazonWebServices
Seattle, WA
6 days ago
NA IT Service Center Lead — Global Delivery & Automation
...Marine in Seattle, WA, seeks an IT Service Center Manager (North America)... ...Service Center within the Global Service Desk, delivering scalable, high-quality IT support across incident, request, and... ...knowledge management. You will drive automation adoption, partner with...
Carrix, Inc./SSA Marine, Inc.
Seattle, WA
2 days ago
NA IT Service Center Lead - Automation & Service
SSA Marine's IT Service Center Manager (North America) leads the North America Service Center within the Global Service Desk, overseeing incident, request, knowledge, asset... ...United States. You will drive service delivery, automation adoption, and continuous improvement,...
SSA Marine
Seattle, WA
2 days ago
Vendor Services Coordinator
$32 - $42 per hour
...contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial... ...operations and enhance service delivery. The Vendor Services Coordinator reports... ...projects and initiatives to support our growing business. The position...
Temporary work
For contractors
Work at office
Remote work
MacDonald-Miller
Seattle, WA
2 days ago
Head of Operations Excellence & Service Strategy
...scheduling, demand planning, S&OP, and service strategy across our Northwest locations. You will... ...operational direction. The role collaborates with IT and regional leaders to scale systems,... ..., technician productivity, and service delivery. Occasional travel up to 50% is required...
Heritage Imaging
Seattle, WA
3 days ago
Tech Infra Program Manager, Infrastructure Capacity Management ,CDR Execution
$127.1k - $171.9k
You will own the end-to-end delivery of network infrastructure at scale... ...improvements.Partner with automation and data engineering teams to... ...— that connects every AWS service to the backbone. We operate at... ...and hiring process, including support for the interview or onboarding...
Flexible hours
Shift work
Amazon
Seattle, WA
5 days ago
Client Operations Manager - Warranty Program
$93.6k - $163.4k
...generating nearly 40% of total global energy-related carbon... ...Manager - Warranty Program to support our growing PNW Facility Operations... ...program financial results, service delivery, contractual compliance,... ...service, or client risks to Director leadership.Establish program...
Remote work
Visa sponsorship
McKinstry Co.
Seattle, WA
2 days ago
Strategic Account Manager- Healthcare Payers
...point for client issues, ensuring timely resolution and strong service alignment Develop and execute account plans focused on growth... ...Partner with internal teams to ensure seamless service delivery and alignment with client objectives Strategic Account Manager...
Contract work
New Day Executive Search
Seattle, WA
5 days ago
Senior Partner Manager( Strategic Alliances / AI Infrastructure)
...driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control... ...full control of their infrastructure strategy. Job DescriptionWe are seeking a Senior... ...in a high-growth environmentExposure to global or regional partner ecosystemsBackground...
Mirantis
Seattle, WA
7 days ago
Client Service Delivery Senior Manager - Infrastructure
Accenture is a global professional services company with leading capabilities... ..., we offer Strategy and, Interactive, Technology... ...for the end-to-end delivery of infrastructure... ...targets.Champion automation and tooling initiatives... ...10+ years in IT infrastructure operations...
Full time
Contract work
Work experience placement
For subcontractor
Live in
Work at office
Local area
Night shift
Accenture
Seattle, WA
7 days ago
Strategic Enterprise Account Manager
BlackLine, a leader in finance automation, seeks an Enterprise Account Manager in Seattle to own a strategic book of business within large corporate customers and drive retention and growth. You will engage with VP-level and C-suite executives to renew, upsell, and expand...
Blackline Systems Inc
Seattle, WA
2 days ago
Manager of IT Service Desk & Delivery
...The Manager of IT Service Desk and Delivery (North America) is responsible... ...Center within the Global Service Desk (GSD)... ..., quality, automation adoption, and continuous... ...across North America support operations which currently... ...service delivery strategy. Success Measures...
Full time
Stability Technology
Seattle, WA
1 day ago
Technical Program Manager , Amazon Customer Service
$148.7k - $201.2k
Amazon Customer Service is reimagining the associate experience from the ground up. We're... .... You'll manage complex, multi-team delivery across the full associate lifecycle—from... ...application and hiring process, including support for the interview or onboarding process,...
Flexible hours
Amazon
Seattle, WA
6 days ago
Sr. Technical Program Manager, AWS Infrastructure Services (AIS) Material Optimization
$148.7k - $201.2k
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In... ...cloud running. We support all AWS data centers... ...internal and external strategies to improve supply... ...through innovative automation solutions, enabling...
Flexible hours
Amazon
Bellevue, WA
6 days ago
Senior IT Engineer (Onsite)
$131.53k - $210.45k
...technical owner within the IT Engineering team, helping shape how Axon’s global workforce connects,... ...initiatives, and drive automation improvements that make... ...Boston, MAReports to: Director, IT EngineeringDirect Reports... ....Own escalated support for complex Google Workspace...
Work experience placement
Work at office
Remote work
Axon
Seattle, WA
4 days ago
IT Support Engineer I
$30.24 - $41.68 per hour
As an ITS Support Engineer, you'll be the go-to knowledge... ...seamless end-to-end services and frictionless on-site... ..., owning the overall IT experience. They guarantee... ...to make an impact on a global scale, please apply!... ...server, and network service delivery experience- 2+ years of...
Hourly pay
Temporary work
For contractors
Seasonal work
Worldwide
Flexible hours
Amazon
Seattle, WA
1 day ago
Automation Planning Manager, NA Automation Deployment Planning
$82.7k - $129.8k
NA Last Mile Automation Planning team is seeking a qualified Automation Planning Manager to... ...automation programs across AMZL, RSR, and SSD delivery station networks including ADTA (Auto... ...status, and permitting progress.• Support the Daily/Weekly Program Calls by providing...
Remote work
Worldwide
Flexible hours
Night shift
Amazon
Bellevue, WA
5 days ago
Manager, CX AI Strategy
$141.93k - $177.41k
...200 markets. By combining global corporate cards and banking... .... Brex’s AI-native automation and world-class service eliminate manual expense and... ...the tools, resources, and support you need to grow your career... ...operator & leader to own the strategy and execution of AI-...
Work at office
Remote work
Work from home
Shift work
Brex
Seattle, WA
4 days ago
Senior Delivery Director, Program Management
$245k - $321.3k
...the future of how work gets done.The Senior Delivery Director, Program Management role is part of the Snowflake Services Delivery Team. Our purpose is to accelerate customer... ...Delivery Director will develop and maintain strategies and processes to deliver best-in-class...
Work at office
Remote work
Snowflake
Seattle, WA
2 days ago
Software Development Manager, AWS Region Services
$184.9k - $250.2k
..., and expand AWS services for customers around... ..., largely automated plan, removing the... ...hand-offs that slow delivery down.In this role... ...and in one-on-ones supporting the people who... ...successful startups to Global 500 companies... ..., and product strategy- Experience in recruiting...
Flexible hours
Amazon
Seattle, WA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global IT Support Director: Strategy, Service Delivery & Automation. Be the first to apply!