Cloud Infrastructure Technical Leader

We are seeking an experienced Lead Cloud Infrastructure & Systems Engineer to provide technical leadership across hybrid cloud and on-premises infrastructure environments.

This role will lead the design, implementation, optimization, and support of enterprise infrastructure across AWS, Azure, and traditional datacenter environments. The successful candidate will bring broad, hands-on expertise across servers, operating systems, cloud services, storage, networking, web/application platforms, databases, monitoring, security, and automation.

Beyond day-to-day engineering, this role will help drive infrastructure modernization, automation, operational improvement, and complex technology projects . The position requires someone who can move comfortably between hands-on technical engineering, architecture discussions, project execution, data analysis, and executive-level communication.

Key Responsibilities

Cloud & Infrastructure Engineering

• Design, implement, and maintain secure, scalable, and highly available infrastructure across AWS, Azure, and on-premises datacenters .
• Provide technical leadership across Windows and Linux environments, servers, storage, networking, databases, and application infrastructure.
• Evaluate infrastructure architecture and recommend solutions that improve scalability, resilience, security, and cost efficiency.
• Support hybrid-cloud integration and infrastructure modernization initiatives.

Systems & Application Platforms

• Provide hands-on expertise across enterprise web and application platforms, including IIS, Tomcat, WebSphere , and similar technologies.
• Troubleshoot complex infrastructure and application issues across multiple technology layers.
• Partner with application, database, network, security, and operations teams to resolve technical issues and improve system performance.

Automation & Modernization

• Identify opportunities to automate infrastructure deployment, monitoring, administration, and operational processes.
• Develop and maintain scripts using PowerShell, Python, Bash , or similar technologies.
• Drive initiatives that reduce manual effort, improve reliability, and increase operational efficiency.
• Research and evaluate emerging cloud and infrastructure technologies.

Project & Technical Leadership

• Lead the technical execution of complex infrastructure and cloud projects from planning through implementation.
• Manage milestones, dependencies, risks, issues, and technical deliverables across multiple stakeholders.
• Provide technical direction to engineering teams and contribute to architectural and technology decisions.
• Influence teams and stakeholders without relying solely on direct authority.

Monitoring, Security & Operations

• Leverage enterprise tools for infrastructure monitoring, security, vulnerability management, logging, analytics, and service management.
• Experience with technologies such as Rapid7, CrowdStrike, Ivanti, Elasticsearch, Splunk, Dynatrace, Power BI, Jira, and ServiceNow is highly desirable.
• Support ITIL-aligned operational processes and continuous service improvement.
• Promote infrastructure security, availability, performance, and operational resilience.

Data & Reporting

• Analyze infrastructure, cost, inventory, performance, capacity, risk, and operational data to identify trends and improvement opportunities.
• Develop reports, dashboards, and presentations for technical and executive stakeholders.
• Use advanced Excel and data analysis skills to reconcile information and support technology decisions.

Collaboration & Communication

• Partner with Architecture, Security, Applications, Development, Operations, and business teams.
• Clearly communicate complex technical concepts, project status, risks, recommendations, and business impacts.
• Develop and maintain accurate technical documentation, architecture diagrams, standards, and operational procedures.
• Provide mentoring and technical guidance to other engineers.

Required Qualifications

• High school diploma or GED (required).
• Bachelor´s Degree (preferred).
• 8+ years of experience in cloud infrastructure, systems engineering, or related technology roles.
• 8+ years of experience administering Windows and Linux environments.
• 8+ years of experience configuring and supporting enterprise web/application server technologies such as IIS, Tomcat, WebSphere, or equivalent.
• 5+ years of hands-on experience with AWS and Azure .
• Strong understanding of hybrid infrastructure and enterprise datacenter architecture.
• Broad technical knowledge across servers, operating systems, cloud services, storage, networking, databases, applications, and security .
• Strong scripting and automation experience using PowerShell, Python, Bash, or similar technologies .
• Experience leading complex infrastructure or cloud projects involving multiple technical teams and stakeholders.
• Strong data analysis and advanced Excel skills.
• Excellent written and verbal communication skills.
• Strong troubleshooting, problem-solving, and analytical capabilities.
• Demonstrated ability to independently learn and adopt new technologies.
• Experience with ITIL or other IT service management frameworks .
• Experience providing technical leadership to engineering teams, including direct or indirect leadership.

Preferred Qualifications

• AWS and/or Microsoft Azure certifications.
• Experience with cloud migration and infrastructure modernization.
• Experience with Infrastructure as Code and DevOps practices.
• Experience with enterprise monitoring, observability, security, and service management platforms.
• Experience working in large-scale enterprise or managed services environments.
• Experience within insurance, financial services, or other highly regulated industries .