Senior Court Operations Consultant

Position Profile

Washington Courts Employment Opportunity

Administrative Office of the Courts

Senior Court Operations Consultant

Court Services Division

Our Mission: Advance the timely effective and equitable operations of the Washington Judicial Branch.

POSITION DETAILS

Status : Regular: Full-Time

Location : Olympia Washington

Salary : $86688 - $113736 per year (DOQ)

Opens : October 2 2026

Closes : October 18 2026 Candidates are encouraged to apply early. AOC reserves the right to close the recruitment at any time but no sooner than seven days after posting

POSITION PROFILE

Where Innovation Meets Integrity in Court Operations!

The Administrative Office of the Courts (AOC) is seeking a forward-thinking Senior Court Operations Consultant to join our Court Consulting and Technical Assistance team. This role offers the opportunity to shape the future of court operations across Washington State by improving efficiency strengthening integrity and enhancing the experience of court users.

In this senior position you will support and improve processes programs and services for both internal teams and court partners. Youll guide courts through change management strategic planning workflow improvement and business process redesign collaborating with AOC divisions to ensure coordinated support as courts modernize operations within Washingtons non-unified system.

We are looking for a highly motivated and organized professional skilled in documenting impacts outcomes and operational changes. You will prepare clear reports that communicate findings decisions and recommendations to courts and stakeholders.

You will assist leaders and administrators in navigating change strengthening strategic direction and making informed data-driven decisions. You will also design and deliver training and professional development to build statewide capacity and promote operational excellence.

If youre energized by meaningful work and ready to make a statewide impact wed love to meet you!

DUTIES AND RESPONSIBILITIES

Some of the duties you will perform are:

• Plan implement monitor and evaluate court programs with significant operational impact.
• Manage complex inter-jurisdictional projects; conduct research and analysis; and provide recommendations to leadership.
• Support courts and AOC partners with evidence-based practices change management strategic planning and operational improvements.
• Analyze proposed legislation and assess its impact on court programs and statewide operations.
• Lead operational assessments redesign business processes and deliver clear actionable reports and recommendations.
• Provide training consultation and technical assistance on workflow case flow management technology adoption and operational best practices.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelors degree in court administration public administration political science business administration or closely allied field;
• Five (5) years of responsible experience in court administration and/or program development including one (1) year in a supervisory or lead role and/or managing/directing groups or teams.

Relevant experience may substitute for the required education.

DESIRED QUALIFICATIONS

• Proven ability to set goals create timelines manage multiple projects and maintain accountability for high-quality timely work.
• Proficient with Microsoft 365 tools including Teams Outlook Word OneNote and PowerPoint at a level that supports advanced consulting operational analysis report development and project work.
• Independent detail-oriented and highly organized with strong skills in documenting impacts and producing clear accurate reports.
• Collaborative team member who works effectively across divisions and with court partners to advance shared operational goals.
• Mission-driven focus on improving court operations and supporting timely effective and equitable justice.
• Strong analytical abilities for understanding partner needs evaluating complex information and developing practical evidence-based recommendations.
• Strong understanding of Washingtons non-unified court system including laws procedures stakeholders and trends in court administration across all jurisdictional levels.
• NCSC Institute for Court Management certification (CCM or CCE) preferred.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the AOCs Olympia office at least two (2) days per week .

HOW TO APPLY

IMPORTANT: To be considered for this position you MUST include the following:

• Completed online application.
• Current Resume.
• Letter of Interest describing how you meet the specific qualifications for the position.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity inclusion accountability and teamwork. The AOC is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives to create a workplace where employees feel safe seen and heard.

IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender pregnancy race color national origin ancestry religion creed physical mental or sensory disability (actual or perceived) use of a service animal marital status sexual orientation gender identity or expression veteran or military status age HIV or Hepatitis C status citizenship or immigration status or any other basis protected by federal or state law. Persons of disability needing assistance in the application process or those needing this announcement in an alternative format please contact the AOC Human Resource Office via email at .

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information please visit .

Persons legally authorized to work in the U.S. under federal law including Deferred Action for Childhood Arrivals recipients are eligible for employment unless prohibited by other state or federal law.

SPECIAL NOTE : Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.

Required Experience:

Senior IC