District Asset Protection Mgr

Key Responsibilities Partners with the District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes. Works directly with district and store leaders to create a strategy and action plan that will address opportunities to improve the customer experience while controlling expenses and maximizing margins. Responsible for teaching and training of store operations managers throughout the organization on all aspects of their role. Builds relationships and effectively collaborates with key internal and external stakeholders, including Regional, District, Store leadership teams and city officials. Manages, hires, and develops a diverse team of hourly and salaried asset protection professionals within a multi-store geographical area. Trains, assists with, and manages investigations, conducts interviews, and supports post-prosecution activities. Must professionally represent Lowe’s in court and be skilled in handling depositions and other hearings. Identifies and provides appropriate action steps to address internal or external theft / Organized Retail Crime concerns. Leads and directs teams during emergency response situations, crisis management and civil unrest within a multi-store environment. Provides candid feedback and mentorship to team members, AP & store leaders to encourage growth and greater responsibility. Owns, forecasts, and manages multiple financial accounts in assigned stores for key controllable expenses (e.g. shrink, general liability, OSHA Recordable Rates, payroll, security, cash overages/shortages, price adjustments). Trains store personnel on proper reporting procedures and evaluates district-wide compliance with all safety, security, and hazmat-related administrative documentation requirements. Coaches and develops associates around the processes and tools that have a direct impact on the customer experience. Partners closely with Store and Asset Protection leadership to identify, escalate, and resolve complex facilities and maintenance issues that impact safety, operations, and customer experience. Performs store visits and reviews independently and in partnership with district leaders leveraging tools to improve performance, execution, and efficiencies. Influences store operations by driving adoption, execution, and continuous improvement of operational programs and system enhancements, ensuring alignment with business priorities and measurable impact at the store level. Analyzes safety reporting to identify trends and help stores implement plans based on root cause analysis. Analyzes data and reporting to identify shrink-related issues, root causes, and trends within the district and works with store management, AP/Safety staff, and district-level teams to address issues and trends. Review, validate and provide direction on critical operational processes that have an impact on in-stock levels and inventory accuracy including but not limited to Freight flow, IRP, down-stocking, and cycle counts. Delivers consistent reporting, provides trend analysis, and supports the stores in the creation and deployment of plans to improve their financial performance. Analyzes facilities-related P&L line items and exception reporting to identify cost drivers; partners with Store Managers and ASMs to influence behaviors that reduce controllable expenses and improve financial performance. Executes facilities emergency response protocols, including assessment, coordination, and communication, to support stores during critical incidents. Required Qualifications Bachelor’s degree Bachelor’s degree in Business, Criminal Justice, Risk Management, or a related field strongly preferred, or equivalent years of experience in lieu of education requirement, if applicable 7 years of multi-store big-box retail experience Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems Experience working closely with cross-functional teams. 1+ years of direct or indirect leadership experience Preferred Qualifications 10 years of multi-store retail experience Experience working in an omni-channel retail environment Demonstrated experience analyzing business documents (P&L, exception reports, etc.) Experience conducting quality reviews and audits Experience in using physical security systems (CCTV, EAS, etc.) LPC-Licensed Professional Counselor LPC/LPQ qualification Completion of certified interview and interrogation training programs (e.g., Wicklander-Zulawski or Reed training) Pay Range: $121,300.00 - $202,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit Associate Benefits ( Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. . Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.