Workforce Development Coordinator

Job Description

Job Description

Organizational Summary

Maternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC’s mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children ages 0-3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving.

Position Summary

The Workforce Development Coordinator will work closely with the Program Manager of Doula and Lactation Workforce Development to plan, coordinate, and facilitate all aspects of our Doula Mentorship and Professional Development programming and will provide support with other administrative and programmatic activities.

Core Functional Responsibilities

Doula Mentorship Programming

• Collaborates with the Workforce Development Program Manager and Program Director to develop, coordinate, and implement the Doula Mentorship Program.
• In collaboration with the Workforce Development Program Manager, develops and coordinates mentor and mentee recruitment, application, selection, and onboarding processes for Senior and Novice Doulas.
• Assists with creation of mentorship tools and program materials including mentor criteria, agreements, training workshops, learning goals, competencies, evaluation tools, and mentor payment structures.
• Launches and coordinates mentorship activities, including application distribution, candidate review and selection (in collaboration with Program Manager), mentor-mentee matching, and program communications.
• Plans and coordinates mentorship events, trainings, meetings, and professional development workshops.
• Provides ongoing technical assistance and support to mentor-mentee pairings through regular check-ins, peer reviews, and progress monitoring.
• Maintains detailed records of all program participants, contractors, and activities, including program documentation, contractor and participant forms, participant tracking, and payment processes.
• Coordinates mentorship cohort completion activities including celebration events, participant feedback collection, post-program evaluations, and goal-setting activities for continued professional development.

Doula Professional Development Programming

• Identifies workforce training needs for Doula and Lactation Community Health Workers (DLCHW) to develop, coordinate, and implement an annual Professional Development and skills-building workshop schedule for the MCC Doula and Lactation Peer Counselor Network.
• Supports Training Coordinators with post-DLCHW cohort activities to facilitate training graduate engagement and ensure a smooth transition into their role as an MCC Doula Network contractor.
• Supports training graduates with the PCB (Perinatal Community-based) Doula Certification process.
• Provides coaching/mentoring to training graduates as needed.
• Develops Workforce Development Training Resource Guide and content expert pool.
• In collaboration with the Workforce Development Program Manager and D & L Program Director, identifies and cultivates partnerships with workforce development agencies to support DLCHW training delivery, trainee recruitment, and the provision of workforce development services for MCC Doula Network members.

Supporting Responsibilitie s

• Assists with outreach and recruitment efforts to attract diverse, community-minded individuals for MCC’s Doula Lactation Community Health Worker (DLCHW) training across the Delaware Valley region.
• Supports the Workforce Development Program Manager and team with various site- and program-specific activities and tasks as needed.
• Supports the Workforce Development Program Manager with funder reports as needed. Participate in team, site, and one-on-one supervision meetings as requested.
• Attend community meetings, health fairs, and events, and represent MCC as needed.

Knowledge, Skills & Abilities

• Understanding of MCC’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.
• Knowledge of the concepts and practices associated with community health issues, particularly with pregnancy, prenatal care, parenting, and other services for parents, young children, and their families.
• Understanding of root causes of maternal and infant health disparities for communities of color and working knowledge of Reproductive and Racial Justice frameworks.
• Knowledge of and sensitivity to the issues facing the community served; knowledge of community resources.
• Demonstrated group facilitation and leadership skills.
• Excellent record-keeping and organizational skills; ability to manage multiple tasks and excellent time management.
• Excellent oral and written communication skills.
• Excellent computer skills, including data entry and database management, proficiency in Microsoft Office Suite applications, and experience using virtual collaboration platforms such as Microsoft Teams and Zoom.

Experience, Education, and Licensure

Experience

• Two plus years of experience in program coordination, community health, career services, or human resources.
• Trained as a Birth and Postpartum Doula preferred.

Education

• Bachelor's degree in Social Work, Public Health, Human Resources, or a related field required; equivalent combinations of education and relevant experience may be considered.

Other Position Factors

The other position factors described here are representative of those that an employee must meet to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maternity Care Coalition operates as a hybrid organization. The assigned work arrangement for this position may include a combination of remote and onsite work and will be determined based on operational needs, role responsibilities, and performance. Work arrangement expectations may be modified over time to meet organizational or programmatic requirements. Staff working remotely are responsible for maintaining a safe and appropriate workspace.

• Ability to engage in extended periods of sitting, computer work, and sustained concentration to complete financial analysis, reporting, and related tasks.
• Ability to occasionally bend, reach, lift, carry, push, or pull training materials or equipment, generally not exceeding 30 pounds.
• Possession of a valid driver’s license issued by the state of residence and the ability to successfully pass a motor vehicle record check, where driving is an essential function of the role.
• Ability to travel occasionally to attend conferences, seminars, and professional meetings.
• Ability to work non‑traditional hours on an occasional basis based on operational needs.
• Employment is contingent upon the successful completion of required post‑offer pre‑employment background clearances, as well as any additional post‑hire background, compliance, or programmatic clearances required by the organization, funders, or applicable regulations.

Why Join MCC?

Competitive Benefits:

• Three weeks paid vacation, plus one week paid Winter Break
• Medical, Prescriptions, Dental, Vision, Identity Theft through CIGNA
• Employer-Paid Basic Life and Accidental Death and Dismemberment Insurance
• Employer-Paid Employee Assistance Program
• Employer-Paid Long-Term Disability Insurance
• Voluntary & Supplemental Life Insurance, Short-Term Disability
• Flexible Spending Accounts and Commuter plans
• Medical Waiver Credit
• Health Savings Account (HSA)
• 403B Retirement Plan with Employer Match
• Pet Insurance
• Wellness Programs
• Twelve weeks of paid parental leave
• MCC is a qualified PSLF Employer

Competitive Salaries:

• Anticipated Hiring Salary ; $50,000.00, based on qualifications and experience.
• Salary Range; $47,250.00 - $63,000.00, Employees may become eligible for compensation increases within the salary range over time, consistent with performance, market conditions, internal equity, and business needs.

Equal Employment Opportunity Statement:

Maternity Care Coalition (MCC) is committed to fostering an inclusive, respectful, and equitable workplace culture. We ensure a fair hiring process and provide a healthy work environment where every employee can thrive and make a meaningful impact in the community. As an employer committed to Diversity, Equity, Inclusion, and Belonging (DEIB), MCC celebrates differences and values the unique perspectives that individuals from all backgrounds bring to our organization. We are committed to maintaining a diverse workforce that strengthens our mission, and we actively encourage applications from candidates of all backgrounds and experiences. MCC is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristic.