Team Leader / Senior Team Leader

Crisis24 Global Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence through residential security and executive protection operations.

Responsibilities & Expectations

The Team Leader / Senior Team Leader is an experienced Executive Protection Agent tasked with leading a team of at least 5-10 protectors, wherein you will be responsible for the day-to-day operations of the detail, policies, and procedures. The Team Leader / Senior Team Leader holds the point position in the eyes of the client as the trusted, most on-site leader. Scheduling, personnel management, proactive and great communication skills are a must have for the Residential Program Manager role. The following are basic functions and responsibilities of this role:

• Manage and maintain the overall safety and security of protectees
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.
• Communicate effectively with your team and the client.
• Maintain a schedule to effectively account for your teams' needs and preferences of the detail.
• Ensure policies/procedures and licensing requirements are met by your team daily.
• Effectively lead and train a team to match principal preferences and company standards

Minimum Requirements

• Must possess 3-5 years experience leading and managing a Residential Security Operation for Ultra High net worth individual
• Must possess 3-5 years managing a team of 5-10 personnel in support of Residential Security Team Operations
• Must possess minimum 3yrs. experience providing Secure Transportation Operations (STO's) and Protective Field coverage for Clients.
• Ability to train, lead, enforce, and uphold standards/policies while communicating effectively with a team of assigned personnel.
• Ability and experience communicating directly with a client director of security enforcing a strong presence, recommending proactive measures in a security environment for the ultimate success of keeping the client safe.
• Pass pre-employment background investigation.
• Participation in random drug screenings
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Possess a valid California BSIS issued Guard Card and exposed firearm permit.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Must possess excellent communication skills; written and verb
• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, securetransportation.

Desired Qualifications

• Fast learner, possess the ability to jump into an opportunity and lead from the front.
• Prior training in incident response, emergency medicine, etc.
• The ability or possession of a LEOSA permit, Concealed Carry Weapons permit, and CPR certification

Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401k with employer match
• Employee Assistance Program (EAP)
• Paid time off (PTO)

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.