Regional Strategic Alliance Sales Manager

Job Description

Job Description

Overview

Salary: $110,000 – $130,000 annually + Annual Performance Bonus

American Residential Services (ARS), the nation's largest provider of residential heating, air conditioning, and plumbing services, is seeking an experienced Regional Retail Sales Program Manager to lead and drive the performance of our Retail Partner Program across an assigned region.

This leadership role is responsible for overseeing retail partnerships, driving sales growth, improving operational performance, and ensuring program compliance across multiple branch locations. The ideal candidate is a results-driven leader with extensive multi-location retail management experience, strong relationship-building skills, and a proven ability to develop teams and execute strategies that deliver measurable business results.

Our Retail Partner Program connects customers with essential HVAC, plumbing, and water heater solutions through established national retail partnerships. As the Regional Retail Sales Program Manager, you will serve as a key liaison between ARS leadership, branch operations, and retail partners to maximize program success and profitability.

WHAT WE OFFER

• Competitive Base Salary: $110,000 – $130,000 annually

• Annual Performance Bonus Plan

• Take-Home Company Vehicle

• Company-Provided Fuel Card

• Comprehensive medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and paid holidays

• Company-paid life insurance and additional benefit options

• Career advancement opportunities with a national industry leader

• Opportunity to lead and influence a high-visibility, multi-location retail sales program

Responsibilities

Regional Program Leadership & Sales Performance

• Lead and oversee all aspects of the Retail Partner Program across assigned branches and markets.

• Drive regional sales performance, revenue growth, profitability, and achievement of established program goals.

• Conduct weekly and monthly business reviews with branch leadership to evaluate sales pacing, budgets, operational metrics, and overall program performance.

• Establish measurable performance objectives, monitor results, and implement strategies to improve underperforming locations.

• Identify opportunities to expand program effectiveness, increase customer engagement, and maximize retail sales opportunities.

Team Development & Operational Execution

• Lead, coach, mentor, and develop Branch Program Managers to ensure consistent execution and accountability.

• Oversee sales training, product knowledge development, and operational training for branch and retail field teams.

• Drive implementation of operational improvements, new initiatives, and program standards across the region.

• Coordinate promotional campaigns, retail events, and product knowledge initiatives to support sales growth.

• Support successful program launches and expansion into new retail partner locations.

Retail Partner Relationship Management

• Serve as the primary ARS contact for retail partner leadership at the regional, district, and field levels.

• Build and maintain strong relationships with retail store management, operations leaders, and key merchant personnel.

• Collaborate with retail partners and ARS branch leadership to align business objectives and deliver a positive customer experience.

• Communicate retail promotions, operational updates, and program expectations to appropriate branch and field personnel.

Compliance & Program Administration

• Ensure adherence to retail partner agreements, program policies, operational standards, and applicable regulations.

• Monitor key performance indicators and drive continuous improvement in program compliance and execution.

• Manage and resolve program-related accounts receivable issues, compliance escalations, fines, and penalties.

• Partner with branch and regional leadership to identify operational challenges and implement effective solutions.

• Travel throughout the assigned region to support branch operations, retail partners, and program initiatives.

Qualifications

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field preferred; equivalent combinations of education, training, and relevant experience will be considered.

• 5–7 years of management experience required , including demonstrated success leading teams and driving business performance.

• Multi-location retail management experience required.

• Proven ability to lead regional programs, manage performance metrics, and execute sales growth strategies.

• Strong experience coaching, developing, and holding managers accountable for results.

• Demonstrated success building and maintaining relationships with external business partners and senior-level stakeholders.

• Strong understanding of retail operations, sales processes, performance management, and regulatory compliance.

• Excellent communication, presentation, analytical, and problem-solving skills.

• Ability to manage competing priorities and execute initiatives across multiple locations.

• Proficiency with Microsoft Office applications, including Excel and PowerPoint.

• Ability and willingness to travel for business throughout the assigned region.

Join American Residential Services and play a critical role in driving the continued growth and success of our national retail partnerships.

 

American Residential Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.